4 måneder siden
Always here for you. We'll be waiting for the updates.
PalmSlots Casino – generel debat (side 12)
4 måneder siden
Hej, jeg er i samme situation som dig. I starten fik jeg endda krediteret for max 2 dage. Nu er jeg også på 5 dage. Var tilbagetrækningen stadig under behandling for dig?
Automatisk oversættelse:
4 måneder siden
Pengene ankom, du er venlig som altid
Automatisk oversættelse:
4 måneder siden
That's really great news. Thank you. Also, thank you for your kind words.
Are you going to stay at this casino, I wonder?🤔
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Ja, jeg overvejer at blive
Automatisk oversættelse:
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If you wish, keep us informed how it is going there. Thank you for that in advance.😉
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Slettet
Indlæg af santonastasofabio er blevet slettet
3 måneder siden
Oh well, sorry to hear that's changed to tell you the truth.
Regarding the slots, we have no warning that they are fake so why does it seem to you that they are ? What is it about the bonus that makes you feel that way ? 🤔
3 måneder siden
Jeg har slettet det indlæg, jeg skrev for nylig. Undskyld, jeg havde en forkert opfattelse. Jeg bliver ved med at spille her. Tak og undskyld igen
Automatisk oversættelse:
3 måneder siden
You didn't have to do that. If you resolved the situation with the casino and were pleasantly surprised in the end, you could write how you came to the resolution and say that your perspective has changed. It's easier than deleting a post, and other players will get the idea that the casino is trying to accommodate its players.
But never mind, maybe it will be at least a small lesson for the future.
Anyway, what happened that changed your mind ?
2 måneder siden
Hej godmorgen, jeg slettede mit indlæg på casinoets anmodning med en lille overraskelse, som i sidste ende ikke var til nogen nytte. Min erfaring med dette casino er meget negativ, jeg tror, jeg er blevet snydt, jeg har spillet flere gange på den spillemaskine, jeg holder mest af med utallige tab. Jeg tror, at spilleautomaten var rigget (Netent gonzos quest-slot) i bonusserne på det samme hjul falder de samme overlappende symboler med altid blokerede betalinger. Jeg er ked af at skulle fortælle dig om denne ubehagelige situation, men hvis det kan hjælpe nogen, er jeg glad.
Automatisk oversættelse:
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Hello. Have you, by any chance, mentioned it to the casinos support? They could help somehow, perhaps.
And if you can provide some proof about this issue, we would be more than happy to help you out with the situation. What do you say?
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Hej Romi, ja, jeg talte om det flere gange både i live chatten og til min account manager, men jeg blev aldrig rigtig taget i betragtning. Hvilket bevis kan jeg fremlægge? Mine spilleautomater eller har jeg brug for en video for at vise uregelmæssigheden?
Automatisk oversættelse:
2 måneder siden
Hello,
I have to admit I'm not very familiar with the issue, hence, the video would be great. On the other hand, games are provided directly from the game provider servers, so there is not much to investigate. Not so smooth graphics may seem suspicious, but mainly the game provider is capable of investigating. Anyway, if you have something, try to send it to our data team: data@casino.guru
But in most cases, we can't be of any help. Original slots simply can't be altered by the casino, it's like watching movie in the cinema - it's merely a stream. Do you know how it works? This guide says it all 👈:
- RNG generates a random number.
- The game’s mathematical module takes the random number and calculates where the reels should stop.
- The game stops the reels at the determined positions and calculates the outcome of the spin.
- The outcome of the spin is then displayed to the player who initiated the spin.
I hate to say it, but there is no independent company focused on "investigating" games, because that would require the same tools game designers use. 🤷♂️
I imagine how that sounds, so, feel free to add your point of view.
Redigeret af forfatter 2 måneder siden
2 måneder siden
Hej, jeg vil heller ikke sende nogen videoer, fordi jeg bliver nødt til at fortsætte med at spille på dette casino, og det vil ikke ske. Jeg vil også gerne tilføje, at da jeg spillede denne spillemaskine (gonzo's quest af netent), drejede den ikke kun unormalt, men alle mine gevinster blev ikke krediteret mig. Jeg har spillet med denne slot i årevis i mange casinoer, og kun her opfører den sig sådan. Jeg ville bare informere potentielle spillere om at holde sig væk fra dette casino, så gør alle, som de finder passende. Tak farvel
Automatisk oversættelse:
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Hi,
I think I understand a little bit better now. Simply put, I would request your entire gaming history from the casino if you feel that some legitimate winnings have been missing. You can then file a complaint if you would like. My intention was only to show that it is probably impossible to consult rigged slots these days. Uncredited winnings, however, ought to be visible.
I'll leave that decision to you, of course.
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Hej Radka, ja i praksis begyndte problemet med manglende kreditering af gevinster at opstå, da spilleautomaten begyndte at dreje uregelmæssigt, eller da den maksimale indsats blev hævet til 100 euro, så længe det var 50 euro, skete dette aldrig. Nu kan jeg ikke huske den nøjagtige dag, men jeg kan bekræfte fra de top-ups, jeg lavede. Kan vi gøre krav på tabte spilleautomatgevinster, når dette sker?
Automatisk oversættelse:
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Try to ask about gaming history as Radka suggested and we will see what can be done and what our team would find out. Maybe this case is not as lost as it seems, but of course I won't promise anything in advance and I won't say that it will be solved. But you certainly won't give anything for it, and you'll only be sacrificing your time.
So what do you think, you're going to go ahead and let the team take a deeper look at it ?
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Godmorgen, ok, jeg vil bede om historien om de spil, der er lavet på det pågældende slot. Jeg vil holde dig opdateret tak
Automatisk oversættelse:
2 måneder siden
Of course, if you get it, then you can lodge a complaint and our experts will pay attention to you and see what they find out.
I'll keep my fingers crossed for you. 🤞
