Hi, I'm sorry to hear that, I can see that this is quite a large sum of money. So are you aware of any other casino accounts, or is there anyone playing on the same IP address or similar? Do you have anyone nearby who plays at the same casino?
If you have no knowledge of anything like this, then I would recommend opening a complaint and our team will try to look into the whole case.
And if you are interested, you can do so here.
What do you think, will you go for it?
Der sker ikke noget. Nye undskyldninger hele tiden. Kasinoet kan varmt anbefales
Hey, I see you're waiting for some withdrawals. What does the casino say to you when you ask them? I don't think you're asking that much yet, and if I see correctly, the preferred method is bank transfer, which can take a few days sometimes. Was it necessary for you to verify or not?
Hej
Nå, jeg kender personligt ikke til andre konti, bortset fra at min mor har sin egen konto, og jeg brugte den to gange, før jeg lavede en selv. Den mobiltelefon, vi bruger til at spille, er vores mobiltelefon derhjemme. Indbetalingerne blev foretaget fra min mobiltelefon, og jeg loggede ind med mobiltelefonen derhjemme for at spille, fordi batterikapaciteten på min mobiltelefon ikke er særlig god. Jeg kan sende dig begge IP-adresser, min og den fra vores mobiltelefon derhjemme, men jeg kan 100% forsikre dig om, at jeg ikke har andre konti. Jeg havde problemet i begyndelsen, og de blokerede mig også, og så sendte jeg alle dokumenterne, og det blev aktiveret igen, og jeg kunne hæve 4000 euro.
Lg
Well, that could be a major problem if your mom is also playing there.
However, as I said, it would be best to file a complaint so that our experts can look into everything and tell you whether they can help or not.
You can open it here on this link. ⬅️
So you think you'll go ahead and try it?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
