1 måned siden
What is the sort code where your money was processed to?
Velobet Casino – generel debat (side 14)
3 uger siden
Det eneste sikkerhedsindeks, som velobet.com har, er 0. Alle ved det, og alle vil maskere sig, som de vil, og det er den eneste sandhed.
Automatisk oversættelse:
3 uger siden
I got denied verification because i verified with a government issued UK drivers license. This is literally the only form of id i own and this is the only casino to deny me of my winnings because they dont accept a legitimate drivers license with my photo and all my identity details on it, even with a selfie of me holding it, sitting on £1000 and cant get it out, casinos a scam mate
3 uger siden
Signed up to velobet, was enjoying playing, deposited about £400 and was loving it, managed to hit some big bonuses and ended up with £1000 in my account, tried to withdraw and was hit with a verification before withdrawal. Okay, nothing out of the ordinary i will provide them with a photo ID (drivers license) front and back and a pic of me holding it, address and proof of bank card.
Proof of address and bank card accepted, drivers license denied, i dont own any other form of ID and am now stuck with £1000 in the account for no reason. Never had this problem woth any other site, a UK drivers license is a legit government issued form of identity and am now thinking im being scammed for my winnings.
Any advice?
Thanks
3 uger siden
Velobet.com sikkerhedsindeks 0 de kender det her og på alle sider allerede.
Automatisk oversættelse:
3 uger siden
This needs to be proven first, I'm afraid. Your complaint may play a significant role, but we have to wait for its outcome. Changing any Safety Index to zero based on an open complaint would be irrational.
Don't worry, the players who want to inspect the casino before registering there have a fair chance to do so.
Your complaint and this thread are public. Try to calm down, please, and let the complaint proceed.
3 uger siden
Signed up to velobet, was enjoying playing, deposited about £400 and was loving it, managed to hit some big bonuses and ended up with £1000 in my account, tried to withdraw and was hit with a verification before withdrawal. Okay, nothing out of the ordinary i will provide them with a photo ID (drivers license) front and back and a pic of me holding it, address and proof of bank card.
Proof of address and bank card accepted, drivers license denied, i dont own any other form of ID and am now stuck with £1000 in the account for no reason. Never had this problem woth any other site, a UK drivers license is a legit government issued form of identity and am now thinking im being scammed for my winnings.
Any advice?
Thanks
3 uger siden
Hello,
As can be seen in this thread, you are not the only one having issues with this casino. I would love to provide a concrete answer, but instead, I want to ask you: Has anyone from the casino explained why your ID was denied? I mean, they should be able to explain in full.
We, on the other hand, can barely guess.
Let us know what you've been told.
3 uger siden
Jeg er meget rolig, og jeg stoler på Matej, men casino-tinget er altid det samme svar, og de præciserer eller svarer ikke på noget, for efter at have fået at vide, at der er spillere med ludomani, tillader de dem at fortsætte med at indbetale og bette og spille med deres liv derfor skal indekset Sikkerhed reduceres kraftigt, fordi det sker for mange spillere, og det gør ikke noget, at én persons liv er lige så meget værd som manges, casinoet vil også være ansvarlig, siger jeg.
Automatisk oversættelse:
3 uger siden
You don't have to worry, but as Radka mentioned, the safety index will change when the case is closed, of course based on how it turns out.
You have the opportunity to see, as I did, that Matej said that we are on your side in this case and therefore he has to look at what the casino sent him on Skype again.
I hope that this saga will be resolved as soon as possible and, importantly, fairly.
We will have to wait for further developments, so keep your composure.
3 uger siden
Jeg er ved at indgive en klage!
Jeg kan ikke bekræfte mig selv! De vil have bevis på et kreditkort. Det er helt fint. Men min er en netbank og jeg har ikke et "rigtigt" kort! Et skærmbillede fra min mobiltelefon accepteres ikke!
Jeg har forklaret problemet flere gange i live chatten. Jeg blev bedt om at skrive en e-mail, men ingen svarede!
Automatisk oversættelse:
3 uger siden
Hi, I'm sorry when situations like this arise, because I would always be happy if players could find a reasonable way to talk with the casino. So you don't have a physical card, do you? Did you try to ask them if something could serve as an alternative from online banking, where they could verify something like that ?
Regarding the complaint, I saw that it is in review status, so our team will try to help you.
If by any chance you manage to verify or find out something new, I'd certainly be glad if you could let me know.
I'll keep my fingers crossed for a good outcome. 🤞
2 uger siden
Jeg tror, at når et kasino påtager sig sin skyld, og sikkerhedsindekset ikke sænkes, uden at selv myndighederne forstår, fordi det ikke er ændret, og ingen svarer på noget, er det svært at bevare roen.
Automatisk oversættelse:
2 uger siden
Technically, your complaint has not been closed yet, so the outcome still awaits. I think that Matěj took quite an interest in your case, and he has been attending a few quite demanding international events. Let's give it the proper time. Once the complaint is closed, there will be a proper response and closure for you.
(I'm sorry it's in English)
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