Weltbet Casino – generel debat (side 2)

God eftermiddag Bookmakeren har ikke hævet penge i 3 dage, er jeg den eneste her og hæver de overhovedet penge? For jeg er allerede begyndt at tvivle på det her

Hi, I think three days is not too much to panic. We give casinos 14 days to sort out the withdrawal process. Anyway, have you tried asking the casino what is causing the delay? Is your case only about sports betting ? 

Let me know.

Support fortalte mig at vente, de nægtede at hæve i dag, de sagde, at jeg skulle vinde 5 gange beløbet tilbage

Does that mean you have to wager your deposit or what you won ? The money you won you won from the bonus ?

Nej, ikke i form af en bonus, men du skal lave en indbetaling for at vinde den tilbage 5 gange i henhold til deres regler

The translation, in my opinion, has led to quite a misunderstanding. Let's put this another way:

Is this deposit mandatory for wagering the amount won with the bonus? It usually sounds like

"You need to deposit real money to start wagering the amount won with the bonus funds."

Or is this perhaps a verification deposit needed to authorize this particular payment option to use it with the withdrawal, but with an associated wagering requirement for that specific deposit?

Maybe you can post a screenshot of that conversation if you have any. I'll try to figure it out through Google Lens picture translator 🙂

Jeg har slet ikke en bonus!

Ok, so the wagering is applied to the deposit. This is most likely due to AML (anti-money laundering regulation), which is, in my opinion, quite stupid in most cases. 5x wagering is quite too much, but what would we expect from a casino with such a terrible safety index I have to ask myself? Did you see it?

https://kazinoazov.net/obzor-weltbet-casino#tab=js-tab-reputation

Nej, jeg var på andre websteder, hvor der var gode anmeldelser om det, under hensyntagen til anmeldelserne på dit websted, hvor lignende problemer, som jeg stødte på, kan vi konkludere, at de er mere sandfærdige, jeg vil prøve at bringe ud, hvad der er der og vil ikke spille her mere

I got it. So if you still have a problem with the withdrawal, you can tell us and we will try to help you. 

As for the reviews, I'm glad that you looked at ours, but less glad that you encountered such problems. 

Of course, as you wrote yourself, I suppose you won't play here anymore and you'd better find some other casino. I'll keep my fingers crossed that you get your money as soon as possible. 🤞

Hej, jeg beder også om hjælp til at lukke WELTBET, du sender snesevis af e-mails og aldrig noget svar. Og selvfølgelig ingen kontolukning.

Hello, have you made it clear to the casino that you want to close your casino account ? You haven't received any reply from them at all and how long have you been trying to close it ? I would say that casinos should take this kind of thing very seriously and that's why I'm puzzled if they don't get back to you and can't answer. 

Let me know where you stand in this situation and I will try to advise you. 

Hej jeg har indbetalt hos weltbet og tjent 1000 euro, jeg har sendt alle dokumenterne, men nu er ingen tilgængelig via e-mail og intet svar fra live chat kan du hjælpe mig med venlig hilsen

Hello, according to what you describe you are going through account verification. When did you send the documents to the casino? Have any of them been rejected or approved or you don't know anything yet? 

Please let me know.

Please what is the correct domain for complaint?

Hello, may I know what happened, please? For instance, if you're having trouble receiving payment at an online casino, you might already be in the right place.

Just let us know, please.

Hi, I have opened a complaint already, the casino lied and refused to provide evidence, they even went as far as deleting my bet history while this case was ongoing.

Weltbet Casino - Player's withdrawal is being delayed due to terms dispute.

I was given a different casino body - Curacao Gaming Authority (complaints@cga.cw) to email, which I did but got no response, was looking at a case from this same casino and say that a different body was recommended which is this Anjouan

Please don't confuse those two licensing authorities. This casino operates under the Curacao (GCB), and then there is the other one, which is called AOFA, and that is Anjuan.

I'm sorry that you didn't get any answer from them, though.

Hvor kan jeg klage over disse svindlere? De burde lukke det casino.