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Casino Guru

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1 måned sidenOriginalOversættelse
Don't be fooled by the flashy website and attractive welcome bonus, as this entire package is held together with little more than Scotch tape.
The bonus-restricted games list reads like a novel and the operator can't be bothered to display company or licensing information.
Further, while support response was fast (I was in a queue of 5 which disappeared almost instantly), they could tell me nothing about the owner/operator or their current state of licensing.

In summary, while this casino may not outright steal your money, I wouldn't expect to win much here, either.
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  • 200% wager-free match bonus with no withdrawal cap
  • HUGE list of restricted games when playing with bonus funds
  • No operator or licensing information displayed
  • Support could not provide information on operator or licensing, providing only the support email as a response
6 måneder sidenOriginalOversættelse
90.63%. 87.25%.
These are not the RTP for some progressive jackpot games. These numbers belong to Big Bass Bonanza (shame on you, Pragmatic!!) and Book of Dead.

"Could it get any worse?"
I'm glad you asked that, peeps, because in addition to criminally low RTPs, these games are considered "Buy-Win" games, which means that they charge you an extra 2% of your stake, so a $1 spin will actually cost you $1.02.
I'm not sure if this 2% rule also applies to your winnings or not, but that's irrelevant, as you're never going to win with RTPs that low.

I IMPLORE YOU!!! PLEASE, do NOT play at Magic Red or ANY casino that is offering you games with RTPs like this. Doing so just encourages this behaviour to continue getting worse.
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  • I received 15 Wager-free free spins.
  • They will probably do that soon enough with negative-RTP games
9 måneder sidenOriginalOversættelse
Rizk used to be my favourite casino to play it. , With their speedy payouts, sports betting and default RTP slots, they were the casino that got the bulk of my bonus-free money.
As of yesterday (02/24/24), however, RTP is down to 94% on PnG, Pragmatic and Games Global.
To make matters worse, when questioned about the RTP change, live support actually told me that there are no different RTP versions of games and then implied that I have a gambling problem.
How insulting.
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  • Nice Design, graphics
  • Sportsbook
  • You'll get paid
  • Free spins are wager-free
  • Live support is a hassle to reach, and no guarantees you'll get anything other than a bot
  • Has lowered RTP (~94%) versions of games.
  • Lack of promotions
10 måneder sidenOriginalOversættelse
Don't let my 3-star rating fool you, this place is the real deal, folks!
A generous no-deposit bonus as well as free cash every weekend make One Casino a regular stop for me.

What brings their rating down is the severe lack of providers, however, they just added Pragmatic to their list, so it appears their library will be expanding!

Edit (Feb 19/24): They've been using the sub-96% versions of games for a while now. It's sad when casino management feels the need to increase their house edge.
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  • Legit. No shady business here.
  • Growing their gaming library. Focused on improvement.
  • Small game library
  • They're now running the sub-96% versions of most games.
1 år sidenOriginalOversættelse
Edit: I can no longer play NetEnt games here. Removed my red flag notice and added a better review.

Viggoslots has the best welcome bonus in the industry. Period.
With three (yes, THREE!) wager-free, 100% match bonuses as well as 170 wager-free spins (split between the three deposits), there's not much else that needs to be said.. except this:
NO MAXIMUM WIN OR CASHOUT!!!

While I've yet to complete a withdrawal here, I made the mistake of wasting the welcome bonus offer by making small deposits.
That said, I have managed a withdrawal or two from Happy Hugo, which is part of the same Mountberg casino group.

Just be very careful about what games you play, as playing "table games" with an active bonus is expressly forbidden.
Unfortunately, there are more than a handful of slots that they have labeled as "table games", likely as a way to void the winnings of more than a few unsuspecting players.
So be warned!!!

***

I'm trying to figure out what Riddick really thinks of this place. His review is glowing, but his 1-star rating says the opposite.
Hmm.. 🤔
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  • Can play NetEnt games!!
  • Have almost any slot you can think of
  • Wager-free bonuses
  • Can play NetEnt games! 🤔
  • Very hard to reach customer service
  • Terms of service are very weighed in their favour. Read carefully!
1 år sidenOriginalOversættelse
While I DID have the same issue with not receiving the 25 free spins, they did credit me with $3 instead. When I mentioned that the monetary value of the spins is actually $5, they corrected the amount.
Personally, I prefer the bonus money over free spins. Who wouldn't? If you choose to use it all on one game, you're more than welcome to. But I prefer to use the credit to play a few games from different providers so I can get a better feel for how a particular casino plays.

Most of the usual providers are accounted for here (except for maybe Quickspin, but I could be wrong), and all of the games seem to be running the >96% RTP versions the last time I checked.

Their welcome bonus is spin-based. You get four WAGER-FREE free spins for every $1 you deposit on the first deposit, so make the most of this and deposit at least $50, as you'll be cursing yourself later if you don't.
Since they're a relatively new casino, I kept my deposit to the minimum, as I wasn't sure what I could expect to encounter if I won some money. Which leads me to this..

After completing KYC, I had my withdrawal in my account in under 24 hours!! I was pleasantly surprised but then quickly regretted my decision to make such a small first deposit.

Support is fast and friendly. I've had many chats with them about changing my free spins to a provider I can play, and they've accomodated me time and time again, even sometimes giving me my choice of the game.

If you're growing tired of the same old boring experience at your usual online world of slots, then you should definitely give these guys a shot, as their slots are prettier and put out more than your tired, old slots do!

EDIT: After posting this review, I decided to check out the other casinos from Infinzia. Since most of their features are nearly the same (Spinero has the vastly superior welcome package), I decided I'd check the RTP of the games that the free spins are on. Much to my surprise, they were the 94% versions of Pragmatic Play games. Sadly, Spinero is now also the same.
While I didn't check all providers, it was enough for me to see the writing on the wall here; that being, Infinzia will swap to the lower RTP versions when given the opportunity to do so.

Rating now changed from 4-star to 3-star.
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  • Wager-free welcome bonus
  • Very fast withdrawal times (<24 hours for me)
  • Missing a few providers
  • Could offer a few more bonuses
1 år sidenOriginalOversættelse
It appears as though their current welcome bonus is 1 free spin (value: $0.10) per $1 deposited. The deposit match no longer seems to be included.

Result: Did not deposit.
  • Wager-free welcome bonus
2 år sidenOriginalOversættelse
I'm pretty pissed off right now, so this review will likely change in the future.
I was trying to help my mother with a technical issue she kept having at CasiGo where she is unable to see any games to play, and the only six games she could see, were on her recently played list!!!
Since she had just made a deposit, she asked if I could get it to work for her before she went to bed.
Nearing the end of an hour-long chat with livechat where I provided numerous screenshots and a ton of information about what I think was causing the issue, I was unceremoniously booted from the chat and her account is now currently locked, asking with her deposit.

All of this because I'm an honest person and told them that I was handling this issue for her, as she doesn't understand all the technical BS, and I thought it might help to login to my own account and show them that the games do, in fact, load for me at this IP address. This would show the problem being on their side and not customer side.

Now that she's locked out of her account, she has to go through the hassle of EMAILING support and getting verified before they'll unlock her account.
If she's lucky, maybe she'll still be able to play this week. Ugh.

Whitehat Gaming, you are the absolute bottom-feeders of this industry.
Good riddance.
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  • Tons of games
  • Decent amount of quality bonuses
  • Has RTP listings of all games available
  • Whitehat Gaming casino
  • Will lock account without warning
  • RTP in "free mode" is higher than what you'll experience when playing for real money
2 år sidenOriginalOversættelse
I should have read these reviews before signing up for this place.
While I DID receive 150 free spins on Sweet Bonanza, I didn't receive the 100% match bonus that they offered. Why? Because I had to meet wagering requirements BEFORE they credited it to my account.
Furthermore, i won about $30 on those free spins which I turned into $160 before calling it a night. I just logged back in a few minutes ago, and I now have $0 in my account as my bonus has apparently already expired.

I can't even imagine what the process of trying to cash out from this place would be like. It won't even let you complete your KYC in advance, likely so they can use it as a stalling tactic if you ever try to make a withdrawal.

Shame on Casino Guru for this 8.4 rating. You let me down on this one.
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  • 150 free spins on Sweet Bonanza for $20 deposit
  • Unfair terms of service
  • Nearly impossible timelines to meet wagering requirements
  • Unprofessional customer service
  • "Match bonus" doesn't get credited until after completing wagering
2 år sidenOriginalOversættelse
!!!WELCOME BONUS IS STICKY!!!

I found Wolfy Casino while trying to find a new place to play that had no wagering on their welcome bonus.
Their promotional material states "WAGER FREE BONUSES UP TO $1000!" so I figured I'd give it a shot.
After a few hours of play, I had noticed that I had $0 in my account while my "bonus funds" had more than I had originally received.
I decided to ask about this and that's when I was informed that their wager-free welcome bonus is also a sticky bonus and all winnings go into your bonus funds until you cash out.
That also means that you're restricted to their bonus terms until you've made your withdrawal and they deduct whatever bonus money they gave you.
It's very misleading and is the main reason for my two-star rating.

This all being said, they do have a rather large selection of slots from basically every provider you can think of. All the usual suspects are here, including Microgaming, Pragmatic, Betsoft, Yggdrasil, etc. They even have Playtech games.

All of the MG and Pragmatic games that I checked were listed at their 96%+ RTP, although they sure didn't play like it. So take that info with a grain or two of salt.

Customer service was very quick but was not they most professional sounding. They used phrases such as "kk" and misspelled a lot of things, which made the conversation feel like I was dealing with a used car salesman more than a CSR.


No cash out made, so can't comment on withdrawal speed.
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  • Large selection of slots
  • 96%+ RTP
  • "Wager-free" welcome bonus
  • Misleading advertising leads me to believe you may have hard time making larger withdrawals (just my opinion)
  • Play at own risk
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