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Casino Guru

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3 uger sidenOriginalOversættelse
I'm completely thrilled to say that this was the FASTEST withdrawal casino I have ever played. THE BEST!!
It took approx 20 min and PRESTO!!
I think it could use some more provider games and you can use a VPN which is another Plus in my opinion.
Overall great experience.
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  • Very Fast withdrawals
  • Needs more provider/games
7 måneder sidenOriginalOversættelse
Edited for 2nd time....
To my complete surprise many many months later I have FINALLY been paid (a partial of my withdrawal request) So i have decided to put them at a "neutral" ! From what I can gather I believe Fatbet MIGHT have different ownership. With this said I would still be very cautious of depositing again.

Edited to add- I cannot understand WHY casino guru has those casino listed as "Above Average" , they have mostly negative reviews. They are ripping people OFF!
I have tried to contact Fatbet several times,and they are now ignoring me!
Btw- there ate no issues with my account infact the customer service reps had told me my verification was all good ,and I won fair and square



So to make a long story short...they just won't pay me my winnings in which the withdrawal request is only $360 if they can't afford $360 there is definitely something wrong with this casino. By the way it's a Bitcoin request payout and it shouldn't take a whole month or more in which it's been about approximately a month since I requested it. Also it was $400 I requested in the beginning and then I decided to put some back and play in which I didn't have good luck so now it's only 360. It's too bad because customer service or the customer service reps are very nice but they just keep telling me the same damn thing over and over and over again and it's very discouraging,and aggravating of course.
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8 måneder sidenOriginalOversættelse
Edited to add... I won again. This time a more significant ammount,and this casino has made it to my #1 on my personal favorite list- the chat reps & customer service people are SUPURB!!!!


Let me start off by saying the chat reps and the customer service reps are awesome. Super nice and they keep me informed and help me to understand everything perfectly.
As far as their bonuses they have new ones updated off and on throughout the whole year. Some people complain that they don't have enough bonuses.
They're super Fair and their games are super fun in my opinion. I have Won several times,and cashed out through Bitcoin several times with NO ISSUES. Slotland is one of my all-time favorites. By far this casino and their sister slot casinos are THE BEST!
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  • Great customer service!
8 måneder sidenOriginalOversættelse
Hey guys so to make it short & to the point --- I just signed up made my first Bitcoin deposit started to enjoy the games that they have and I took a break for an hour & when I logged back in I see the rest of my balance has completely DISAPPEARED!!!
A complete waste of money & time! The chat doesn't work at all,and I wrote customer service twice and no reply back!
8 måneder sidenOriginalOversættelse
This casino for me was the most challenging to win compared to the sister sites (winaday-slotland-cryptowins) But I won a nice chunk & there was no issues with withdrawal (next business day)!! The slots are super fun & I love the challenge which kept me super entertained!!
I rate this one positive but just under the sister sites !!
The customer service & chat reps are superb, and that's important to me. You can't go wrong with these casinos they're awesome!
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8 måneder sidenOriginalOversættelse
Edited to add - A customer service person Finally Wrote me back but they are giving me the run around. They claim that I have not completed playthrough BUT my account CLEARLY shows that I have. So it's just as the gentleman wrote before my review !!
Compete let down to say the very least.

Take my good advice ,and don't waste your time,energy nor money on this casino!!!!
I decided to try for myself and give them the benefit of the doubt since they only had one review and they actually wrote back on that one review which seemed legitimate to me
So I have deposited a number of times, and actually had plenty of fun on their casino but when it came down to withdrawing they keep kicking it back to me. Let me break it down......

**My verification process went smoothly!!
**Chat reps are nice But they won't give me any feedback & tell me to contact customer service through email.
**Customer service will not respond back via email and I have written them 4 or 5 times over a month long period.
** I won fairly- played the bonus playthorough properly. I deposited through bitcoin & request my withdrawal through bitcoin 3 times and the withdrawal keeps getting kicked back. SO to top this off the bitcoin option for withdrawals has suddenly DISAPPEARED!!!! The chat reps won't tell me any info on that either.
TWO THUMBS DOWN!! Absolute crap.
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9 måneder sidenOriginalOversættelse
Love this casino! Some of the slots are very tight,and hard to win on but if your patient & try them all or most of them you can win big ! They pay the next business day as long as you have the withdrawal request in by I believe 6pm the day before! No verification needed as it's through bitcoin! Fuc*ing Fantastic , they should ALL be this way !! (All their casinos are great)
I won twice on this one, 3 or 4 times on Winaday,and once on Slotland. Im working on their other one called Cryptoslots!!
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9 måneder sidenOriginalOversættelse
Edited to add- It use to say it accepts players from Tennessee & usa. I'm glad to see it's been fixed. (I really like Casino guru so thanks for fixing it)

It says here that Kings Chance accepts USA players,and it also says it accepts players in my state but after I made my first deposit they then restricted me from playing. I went to chat to ask what's going on and they said they don't accept USA players!! I wrote customer service twice to request my money back, but of course they have ignored me. So they RIPPED ME OFF
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11 måneder sidenOriginalOversættelse
Edited to add again - I'm keeping the negative score because they keep telling me to resend my documents and I have done it 5 times ,yet they act like they don't receive it or something is wrong--- they don't want to pay me my winnings !
They SUCK!

Edited today to add : So now that I've been educated on how Bitcoin/Litecoin works on maneuvering within some of these casinos like punt, I'm going to give Punt another shot because I truly enjoyed playing on their site. Plus after examining my email account connected to their site I found that customer service DID reply back to me but that email got booted into my Spam folder. Wish me luck & I'll report back on the outcome🤞🤞😉

I actually like this casino. I love the variety of games and I like the set up.
I have won $900, and the verification process is very smooth & very easy, BUT even though they accept credit card deposit they only do Bitcoin payouts
(which is completely fuc+Ed up)!!
What I did is completed a Bitcoin account and when I went to withdraw my funds through Bitcoin they denied to give me my funds. So the major problem I'm having is that 12 days ago I wrote two emails and have not heard back from them- they are completely ignoring me not even sending an email back saying anything that they're going to look into it or whatever.
It is a complete disappointment!!
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11 måneder sidenOriginalOversættelse
Edited to add - I have won again (Jan 22nd) I love this casino!!

This casino along with their "sister" casino Slotland.eu are my All time favorites right now😁
The games are most definitely unique and different from any other Casino I've ever played online ,and I've played plenty. Sometimes the games were tight with no hits for days,so I would log off and take my time🙃
Even though I ended up depositing more than I had wanted to during a 2 month period, Its okay because I ended up winning that back and +++ 🤩 So another thing about them that is GREAT is that they have VERY fast withdrawals, and they don't come up with any annoying issues about verification to hold you up from cashing out. To top it off their customer service is top notch. From the site manager to the chat reps ,and even the billing department reps all spoke/wrote in a respectful tone/manor.
Happy New Year
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