Brugerprofil Klagesager Anmeldelser

Anmeldelser fra mich003

bronze
Mich003
Avanceret begynder
1 måned sidenOriginalOversættelse
I’ve sent over a dozen emails with no response from customer service. You can’t even access the 24/7 chat. Every time I try to click the support chat button nothing happens. Bonuses sometimes are not credited to your account after deposit. No responsible gambling options. There policy is to contact via email for responsible gambling tools. THEY DO NOT RESPOND
  • Good game selection
  • Bad support
Alle anmeldelser af Spinight Casino
bronze
Mich003
Avanceret begynder
10 måneder sidenOriginalOversættelse
Very good experience with this casino ! Customer service was great and very fast payout
  • Fast payout
  • Great customer service
Alle anmeldelser af WildTornado Casino
WildTornado Casino
9 måneder siden
Dear Mich003,

We deeply appreciate the time and effort you have taken to share your thoughts and experiences with us. Your positive feedback is highly valuable to us.

Rest assured, we are doing our best to meet your expectations and make our service more comfortable and pleasant every day.

Best regards,
Wild Tornado Casino Team
bronze
Mich003
Avanceret begynder
1 år sidenOriginalOversættelse
They have a lot of games but unfortunately I can’t play them. I made an account on Thursday and to activate my account I needed to deposit. I deposited $50 . I then go and try and play a game and I am restricted from playing because my account is not verified . No big deal I go and upload all my documents. I am still waiting to be verified 4 days later. The chat customer service is useless and when you email they do not answer.
Læs mereLæs mindre
  • Lots of game
  • Terrible customer service
  • Long verification time
Alle anmeldelser af Videoslots Casino
bronze
Mich003
Avanceret begynder
1 år sidenOriginalOversættelse
Terrible Casino. Takes way too long to verify and I was denied my withdrawal because of over betting on a bonus. That information should be stated very clearly when accepting the bonus. I should not have to scroll down to the bottom on the home page to find the very small fine print of the bonus policy. I will not be wasting my at this casino again.


I uploaded my documents 3 days ago and I’m still not approved they are pending
Læs mereLæs mindre
  • Long verification time
  • Bonus rules and policies should be stated clearly when adding them to a deposit.
Alle anmeldelser af Arlekin Casino
Arlekin Casino
1 år siden
Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.
Brugerprofil | Casino Guru
Gamblingguide
Spilguide
Casino Guru
Om os
Casino Guru Academy
null

Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.

Global Self-Exclusion Initiative
null

En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.

Gamtegrity
null

En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.

Casino Guru Awards
null

Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.

Spil ansvarligt og med måde

Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.

Casino Guru på andre sprog
Vælg sprog
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere