HjemOnline casinoerSlotozen Casino – Anmeldelse

Slotozen Casino – Anmeldelse

avatarJana K.
Senest opdateret 10/2026
Sikkerhedsindeks
9.0
BrugerfeedbackRigtig godt
31 anmeldelser
OversigtSikkerhed og fairnessSpilBonusserBetalingKundeserviceBrugeranmeldelserDebat
avatarJana K.
Senest opdateret 10/2026

Læs vores anmeldelse af Slotozen Casino, inklusive spillerklager og kundeservice. Se, hvorfor vi mener, det er et rigtig godt valg.

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Screenshots af casinoet

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Tilbundsgående anmeldelse

Efter en tilbundsgående evaluering af Slotozen Casino har vi givet det et særdeles højt sikkerhedsindeks. Det er den bedste rating, vi kan give et casino. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Slotozen Casino er relateret til nedenstående online casinoer, og det trækker ratingen op. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er Slotozen Casino et af de mindre online casinoer, når det gælder omsætning. Det indgår imidlertid i en større gruppe relaterede casinoer, der tilsammen har en høj omsætning. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vi har ikke registreret nogen relevante klager over casinoet.

Advarsel: Efter vores vurdering opererer Slotozen Casino med en række bonusbetingelser, der er unfair over for casinoets spillere. Du kan løbe ind i problemer, hvis du vælger at gøre brug af casinoets bonustilbud og kampagner. Vi anbefaler derfor, at du vælger et andet casino, hvor reglerne er mere fair, eller i det mindste sætter dig grundigt ind i casinoets vilkår og betingelser, inden du begynder at spille.

Ud fra alle oplysninger i anmeldelsen og casinoets særdeles høje sikkerhedsindeks kan vi endegyldigt konkludere, at Slotozen Casino er et fremragende sted at spille. Hvis du leder efter det perfekte online casino, kan vi kun anbefale, at du kigger i denne retning.

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Virksomhedsinfo

  • Ejer Novatrix S.R.L.
  • Udbyder Novatrix S.R.L.
  • Etableret 2021
  • Estimeret årlig omsætning > 5.000.000 kr.
Sikkerhed og fairness

Sikkerhed og fairness

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for Slotozen Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Nøgleparametre
Vilkår og betingelser
Overvejende fair
Problemer: 1
Senest opdateretSenest opdateret
Vis detaljeret analyse

Vi gennemgår de enkelte casinoers vilkår og betingelser for unfair regler, der potentielt kan benyttes mod spillere. Hvis vi finder en unfair paragraf, reducerer vi det pågældende casinos sikkerhedsindeks.

Casinostørrelse
Medium casinoStor gruppe

Større casinoer er generelt mere sikre for spillerne, fordi deres høje omsætning giver dem mulighed for at udbetale selv rigtig store gevinster uden problemer, og fordi deres store antal tilbagevendende spillere er garanti for en vis kvalitet. Evalueringen er foretaget ud fra casinoets estimerede omsætning i de seneste 4 år, inklusive omsætningen på relaterede casinoer.

Relaterede casinoers indflydelse
Positiv
Relaterede casinoer: 4
Senest opdateretSenest opdateret
Vis mere

Ikke alle casinoer drives på individuel basis. Mange indgår i større eller mindre grupper af relaterede casinoer. Derfor tager vi højde for relaterede casinoer i vores sikkerhedsindeks. Evalueringen er foretaget ud fra casinoets estimerede omsætning i de seneste 4 år, inklusive omsætningen på relaterede casinoer.

Klageforhold
Meget godt
Klager i alt: 27
Senest opdateretSenest opdateret
  • Åbnede 1
  • Uløste 0
  • Løste 8
  • Afviste 18
Se klagesager

Spillerklager er et tegn på, at casinoet ikke behandler sine spillere ordentligt eller ikke håndterer bestemte situationer korrekt. Vi tager hensyn til casinoets størrelse, når vi vurderer antallet og alvorligheden af klagesagerne, da det alt andet lige må forventes, at et casino med flere spillere også har flere klagesager. Vi har også taget 91 klager over relaterede casinoer i betragtning.

Blacklister
Ingen
0x

    Hvis et casino står på en relevant blackliste, er det som regel et tegn på negative kvaliteter. Vi evaluerer den pågældende blackliste og reducerer casinoets sikkerhedsindeks ud fra vores vurdering af situation og alvorligheden.

    Andre faktorer
    Positiv
    Senest opdateretSenest opdateret

      Der kan også være andre karakteristika og kvaliteter ved et casino, der påvirker sikkerhedsindekset, f.eks. gevinstgrænser, lave udbetalingsgrænser, falske spil, falske licenser, ringe eller ingen kundeservice, et netværk af landbaserede filialer osv.

      Licensudstedende myndigheder

      • ca-nb
        New Brunswick (New Brunswick)
        Verificeret
      Unfair vilkår og betingelser
      • Spil med lav risiko kan føre til, at gevinster bliver konfiskeret
        Vis komplet regel og vores analyse
      Klager over Slotozen Casino
      • Alle(27)
      • Åbnede(1)
      • Uløste(0)
      • Løste(8)
      • Afviste(18)
      •  
      Spillerens udbetaling er forsinket.
      Omstridt beløb: A$250
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      Vores Sikkerhedsindeks tager også højde for klager over relaterede casinoer og klager, der er indsendt gennem andre kanaler end Casino Guru.
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      Spil

      Spil

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      Wanted Dead or a Wild fra Hacksaw Gaming
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      Book of Shadows fra Nolimit City
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      10 x bonus
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      40 x bonus

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      Loyalitetsprogram

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      Betalingsmetoder

      Betaling

      Se en oversigt over betalingsmetoderne hos Slotozen Casino sammen med de relevante beløbsgrænser og gebyrer ifm. transaktioner til og fra din casinokonto.

      Betalingsmetoder

      Vis alle (31)
      • Neteller
      • Skrill
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      • VISA
      • Mastercard
      • Neosurf
      • Bitcoin (BTC)

      Transaktionsgrænser

      Udbetalingsgrænser
      20.000 €
       pr. måned
      10.000 €
       pr. uge
      5.000 €
       pr. dag
      Gevinstgrænser
      Ukendt

      Valuta

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      Kundeservice

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      Sprog

      Website
      Kan spilles i 4 sprog
      EngelskFranskItalienskTysk
      Live chat
      Kan spilles i 1 sprog
      Engelsk
      Kundeservice:
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      Rating af livechat
      God
      Gennemsnitlig svartid: Øjeblikkelig
      Senest opdateretSenest opdateret
      Baseret på 7 tests
      Dato og tester
      Svartid
      Rating
      24.09.2026
      Jana K.
      Øjeblikkelig
      God
      25.07.2025
      Martin L.
      Ikke målt
      Middel
      05.08.2024
      Ayberk A.
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      10.12.2023
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      Ikke målt
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      20.03.2023
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      Ikke målt
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      13.12.2021
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      Opsummering af brugeranmeldelser
      Guru AI
      Det er værd at bemærke, at 11 brugere sætter pris på kundesupportens hastighed og venlighed, på trods af at nogle rapporterer om lejlighedsvise forsinkelser og uhensigtsmæssige svar.
      Brugeranmeldelser

      Brugeranmeldelser af Slotozen Casino

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      Brugerfeedback:
      Rigtig godt

      Ratet af 31 brugere

      Meget positivPositivNeutralNegativMeget negativ

      Har du prøvet casinoet?

      Skriv en anmeldelse
      Opsummering af brugeranmeldelser
      Guru AI
      Spillere roser ofte det varierede spiludvalg og sætter generelt pris på den problemfri betalingsbehandling. Bekræftelsesprocesser og kundesupport giver dog lejlighedsvis problemer for nogle brugere.
      Se brugeranmeldelser
      • Alle
      • Bonusser (22)
      • Support (17)
      • Spil (21)
      • Betalinger (13)
      • Verificering (5)
      • Website og app (14)
      • 4 måneder siden
      I was told im an elite vip. So elite that I used to be paid within an hour of cashing out then I hit elite status and currently waiting for a 220 dollar withdrawl for over 10 hrs.
      Also waiting for a response to why they kept 4400 dollars of my winnings after claiming I was in bonus status but their system allowed me to bet $100 a spin when the max is $8 when in bonus status.
      Very mis leading
      Very shady
      I no longer play there and have lost all trust in every affiliate casino or and platform with ties to this site
      Better off lighting your money on fire amd watching it burn
      • They say nice things to you when you lose
      • This casino has alot of complications with paying players when the win more then a few hundred dollars
      • Do not accept lootbox promos or any promotion they offer they come with hidden rules and regulations
      • Vip managers say what they need to but dont treat you as a vip at the end of the day
      • Outdated info posted on their site
      • 5 måneder siden
      A good casino where everything is thought out. An eye-catching design, convenient payment methods for every taste, and a huge selection of providers.
      • Eye-pleasing design
      • convenient payment methods
      • 1 år siden
      Really nice casino. Runs very smooth, verification and withdrawal quite fast.
      Slotozen Casino
      Dear Magik6,

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      SlotoZen Casino Team
      • 1 år siden
      Jeg synes, SlotozenCasino er virkelig fantastisk. Hjemmesiden er meget overskuelig og nem at bruge. Der er mange forskellige spiludbydere og ind- og udbetalingsmuligheder.
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      Slotozen Casino
      Dear Simikra20,
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      Slotozen Team
      • 1 år siden
      Honestly, the games are exciting, they give good multipliers and winnings, once I got a win of 500 CAD from my deposit and almost immediately withdrew the funds. The customer service team is very accommodating and nice! Interestingly, there is access to no deposit bonuses on a regular basis, which makes the site interesting. Also, the New Year and Christmas quest is no less exciting. I think you could improve the loyalty points system. It takes a long time to get points for just a small bonus.
      • the games are exciting, give good multipliers and winnings
      • customer service team is very accommodating and nice
      • takes a long time to get points for just a small bonus.
      Slotozen Casino
      Dear Steevee,

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      Slotozen Casino Team
      • 1 år siden
      I received a Lootbox at this casino , its a really interesting kind of bonus it gives random prizes i actually liked it alot! I even won 50 free spins , it was so unexpected!!! this bonus is so cool and its available all the time with amazing stuff to win. the bonus is availible immedeatly after the first deposite and can even be claimed for free afte registrasion.
      After playing some free spins, I got a win and thought, "Great, time to cash out!" But then, boom—turns out there’s a wagering requirement I had no clue about. Not gonna lie, didn’t like that at all. But okay, I went and checked the site’s rules (should’ve done that earlier, my bad), and yeah, it’s a normal thing. Anyway, I managed to complete it. So far, the site seems alright, let’s see how it goes from here!
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      • want more offers
      Slotozen Casino
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      • 1 år siden
      I came to the site, registered, and received a bonus for that, but I didn't win anything from it. I looked at the bonuses available on the site and was interested in the welcome bonuses, there are five of them instead of three, as in other casinos here.

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      I am satisfied with the site for four stars out of five because while you have a bonus, some of the games are not available to you, which confused me a bit.
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      Slotozen Casino
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      • 1 år siden
      Hey there! I just wanted to share how awesome this site is. I tried out the frog game and hit the jackpot—seriously, the RTP is on point! I also withdrew some funds, and the support team was super helpful. They walked me through the document verification process step by step, which made everything so easy. I'm really happy I discovered this casino!
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      Slotozen Casino
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      Slotozen Casino Team
      • 1 år siden
      I had a good time with Slotozen. Its sign up bonus was great although, there were some problems with receiving as I couldn’t verify my phone number and email. But the support team has resolved it pretty fast and they had a friendly attitude. Also, I want to highlight that there was a free lootbox from which I had won 10 free spins. I was amazed as I could have gotten additional spins to my signing up! I can’t believe my eyes, wow, I will definitely make a deposit and try my luck once more with the 1st deposit bonus.
      • nice design
      • friendly support
      • lootbox
      • sign up
      Slotozen Casino
      Dear Ameliabayer3,

      Thank you for your feedback. It holds significant value for us.

      Your perspective helps us understand what we are doing well and where we can improve.

      We are thrilled that you like our bonuses and enjoyed the communication with our support team.
      Thank you for choosing our casino.

      If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.

      Kind Regards,
      Slotozen Casino Team
      • 1 år siden
      Slotozen is one of my favourite casinos. I have been there for a few months and it was only a positive experience. Support team is the best, always helpful and friendly, I like to talk to them even if I have no issues. I like bonuses and weekly promotions. I had a few withdrawals, and it was processed quite fast. However, it is necessary to keep in mind that verification may be required. I will definitely recommend Slotozen Casino to my friends.
      • Support team
      • Variety of games
      • Fast withdrawal
      • Verification process can take some time
      Slotozen Casino
      Dear Bonnnie2511,

      Thank you for taking the time to write the feedback. It means a lot to us.

      It is a great pleasure to know that you liked our casino and enjoyed your time with us. Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs

      It brings us great joy to see our valued customers have a variety of bonuses to choose from.

      We hope that the verification process will be more smooth for you in the future, and we hope to see you as a winner at our casino.

      If you have any questions, please do not hesitate to reach out to our team at any time.

      Slotozen Casino Team
      • 3 år siden
      Registered here and made deposit of 200 cad +200 bonus,
      played 400 spins for about 10 minutes...I guess bad luck,
      I decided to give another try and I had great win, Verification took about 5 minutes and withdrawal about 2 hours.
      • Great selection of games
      • Site looks nice
      • Fast Verification/Cash outs
      • So far nothing
      Slotozen Casino
      Dear Boss78,
      We’re sorry to hear you didn’t get much luck upon your first playing with us, but we see that you still had quite a bit of wins.
      Hopefully, you’ll get your lucky streak if you give us another chance! And our VIP managers would be happy to advise you on choosing games that would satisfy your interests.
      Best of luck,
      Slotozen Team
      • 3 år siden
      I can't say anything bad about Slotozen.
      Casino delivers an outstanding online gambling experience. With friendly support staff, a diverse game selection, and a user-friendly interface, it's a joy to navigate and play. The visually stunning design enhances the overall atmosphere, while the efficient verification process ensures a secure environment. To my mind, Slotozen Casino is a top choice for players seeking a safe and enjoyable online gaming destination!
      Slotozen Casino
      Dear kate.lawrence0011!

      We sincerely appreciate such a positive review of our casino!

      Thank you for your kind words about our website design and your positive experience in general! Our team would also like to express our gratitude for the wonderful feedback on the support team. We do our best to provide our players with an excellent service.
      Stay tuned for something new!

      Wishing you a wonderful game and great wins!

      Warmest regards,
      SlotozenCasino
      • 3 år siden
      Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
      • Good games
      • Bas customer service
      • Bad bonus system
      Slotozen Casino
      Dear Ryanpokies,

      To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.

      Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.

      Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).

      However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account".
      For more information, please follow this link: https://www.slotozen.com/terms-and-conditions

      Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;)
      We are looking forward to seeing you again!

      Kind regards,
      Slotozen Casino
      • 3 år siden
      like this casino for generous bonuses and quick cashouts. ussualy it takes no more then 1 day to receive my money. i think all my luck goes to this casino, but i like it)))))
      • good bonuses
      • quick cashouts
      • lucky games
      Slotozen Casino
      Dear Lion,

      We are delighted that you like our website, thank you for your feedback!

      With love,
      Slotozen Team
      • 3 år siden
      Jeg anbefaler det ikke, jeg spillede med bonussen, og det mest interessante er, at med strenge bonuskriterier og kun 10x udbetalinger af bonusværdien i dette casino, opnår du ikke engang 2% af bonusopfyldelsen. RTP'en er næsten på 0, jeg fik også 50 spins med indbetalingen og med den nåede den €8, selv med denne gevinst får du intet. For ikke at nævne de gratis præmier under spillet, det viser ikke engang, at de eksisterer. Jeg ved virkelig ikke, hvordan sådanne kasinoer kan drive forretning. Jeg fortryder ikke de 30€, og jeg forventer ikke engang at blive rig, men jeg forventer i det mindste lidt respekt for spillerne, ikke at spilleren skal respektere casinoet, og det gør de ikke. Desværre spiller jeg ikke længere i kasinoet, som er et sort hul. Venligst tal ikke om en form for held... Heldet er på siden af kasinoet
      Slotozen Casino
      Dear Rile,
      Thank you for your feedback.
      We are very sorry that our casino has left such a negative impression on you. I want to draw your attention that x10 rule is described in our policy and game results do not depend on the casino, it is a random process.
      With love, SLOTOZEN TEAM
      • 3 år siden
      Meget godt casino med et interessant design. Jeg kunne godt lide bonusserne, de er meget generøse.
      Jeg anbefaler denne side.
      • Masser af bonusser
      • fleksibelt design
      Slotozen Casino
      Dear Jenny,

      Thank you for the wonderful feedback. We are delighted that our website has left you with such good emotions.

      With love, Slotozen Team
      • 4 år siden
      Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often.

      They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses.

      Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.

      The only reason I didn't give Slotozen 5 Stars, is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.
      • Deposit Bonuses as Cash and/or Free Spins
      • Regular Competitions and Promotions
      • Easy to Make Deposits and Accepts Crypto
      • Game Restrictions Due to Active Bonuses
      • 4 år siden
      This casino is my favourite by far. Very fair bonuses. And vip support has been amazing!
      Slotozen Casino
      Dear Nickypoxxx!
      Thank you for your lovely feedback!
      Happy you enjoyed our bonuses offer and our support services. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck!

      Cheers,
      Slotozen Team
      • 4 år siden
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      • BEWARE SCAM SCAM SCAM
      Slotozen Casino
      Dear maroun 2021!
      Thanks for your feedback!
      Could you please share with us more info what impacted on your review?
      Your reply is very important to us.
      Thank you !

      Best regards,
      Slotozen Team
      • 4 år siden
      Signed up for a look and cannot get on live chat, have emailed several times with a screenshot of an issue, only to be answered by stay casino saying we would love to help but you need to go to live chat, but if you vote for us we will be happy to offer you some free spins. Sounds a little mickey mouse to me and probably should be avoided. Never got to play anything so cannot comment on that
      • none absolutely nothing
      • shambolic state of affairs
      • support is hopeless
      Slotozen Casino
      Dear Wollygog, so sorry you weren't completely happy with us. Our support team is available in live chat 24/7, except for a few short breaks throughout the day. So if we're offline, the moment you want to chat with us, try the chat just a bit later.
      Enjoy your playing, and best of luck!
      Best regards,
      Slotozen Team
      • 4 år siden
      Registreret, indbetalt, modtaget en velkomstbonus med gratis spins, jeg modtog 2 euro. okay, intet problem endnu. Derefter spillede jeg hele mit indskud og 100% bonus ned med omkring 350 spins uden at nævne en gevinst på mere end én euro og tre scatters. Så rtp kan bestemt ikke være rigtigt i dette casino. bonusbetingelserne alene er en ren rip-off. spil et andet sted folkens.
      • mange udbydere
      • fin side
      • næsten alt
      Slotozen Casino
      Dear franztheuerw,
      Thanks for sharing your feedback.
      We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.

      Best regards,
      Slotozen Team
      • 4 år siden
      I love this casino. Have made one deposit, didn't clear wagering requirements so no withdrawal yet. Customer support in live chat are awesome and some of the best in the business I've come across. I will definitely be making more deposits here.
      • Customer support
      • Very good game selection
      • Good design
      Slotozen Casino
      Dear Melin!
      I think this is the absolute best review we've had so far! Thank you so much for your support, we appreciate it greatly. Hurry up to check out the latest releases and the best of luck! Love, Slotozen
      • 4 år siden
      The site of this casino is easy to navigate, and the look and feel are very good. Big welcome package.
      Individual bonus offers, very nice to keep me coming back to the site.
      Play'n Go is missing as a gaming supplier, but I recommend it because everything seems good.
      I am a bit surprised about the bad rating, as I received my withdrawal. Positive feelings of this casino!
      Slotozen Casino
      Dear Aapeli!
      We're so happy you enjoy playing with us. Yes, you are right Play'n Go is missing, but we have more than seventy other game providers, hope you found it good) Have fun and good luck on your new exciting gaming adventures coming!
      Cheers,
      SlotoZen Team
      • 4 år siden
      Played a few times. Good casino with a good selection of games, but overall expandable, and unfortunately with the usual country's restriction. The bonus is OK. Different deposit bonuses are available daily. Some are very good, some not.
      Deposits, withdraw no problem from € 10.
      The payment systems are all common and good.
      Will play more
      Slotozen Casino
      Hello BlueJays!

      Thank you for sharing your experience!
      Could you tell us more about bonuses you don't like?
      We do our best and improve SlotoZen every day.
      • 4 år siden
      This is a great Casino with outstanding graphics and speed. Slotozen is one of the best in crypto gambling. Good games variety. Support professional 
      • Crypto friendly
      • Good selection of games
      • Customer service
      Slotozen Casino
      Dear Lucky_45!

      Thank you for your feedback. It is much appreciated!
      Glad you like SlotoZen. 
We do our best to improve our product for players. Love, Slotozen
      • 4 år siden
      Selve spillet var sjovt, jeg kom til niveau 4 og for hvert niveau op får du gratis spins som en gave, som du har optjent ved at indbetale med rigtige penge... Da jeg nåede niveau 4, ville jeg gøre krav på mine gratis spins for, at du har for at bruge kontaktsupporten kunne de kun kreditere mig med 30 gratis spins for niveau 4. Jeg fik ikke de andre 40 gratis spins for niveau 1, 2 og 3, selvom jeg betalte mange penge for det, og jeg har ret til det ... Ikke at spilleren kan vinde noget. Supporten var ikke så kompetent og lidt uvenlig... Efter at de nægtede at kreditere mig med mine gratis spins, lukkede jeg min konto uden tøven eller forsøgte at holde mig der, blev lukningen gennemført. Professionel rip-off mafia forhåbentlig vil butikken snart gå konkurs, og forhåbentlig vil mange mennesker læse dette og undgå kasinoet.... Mfg
      Svar på udtalelsen fra slotozen-medarbejderen.
      Intet blev automatisk krediteret, bare fordi skiftet ikke var aktivt på indbetalingsbonussen.
      Så for mig er det to forskellige typer bonusser, jeg kan godt lide at undvære en indbetalingsbonus, men jeg kan godt lide at udnytte den optjente bonus, fx level up... Pænt gjort forvirrende, så spilleren bliver frarøvet sine penge eller vinder ikke noget. ... rip-off!
      • Intet godt at rapportere
      • Dårligt programmeret site altid nogle fejl
      • Forvirrende bonus rip-off system
      Slotozen Casino
      Dear Jeffboy83,

      We’re sorry to hear our support team couldn’t meet your expectations.

      Please note that all bonus awards for reaching a new VIP level are added automatically once conditions are completed. Support team does not credit them manually, but we are always happy to show our appreciation for any sufficient bonus free deposit activity with a personal bonus.

      If you decide to give us another chance, we’ll be happy to have you back!

      Best regards,
      SlotoZen Team
      • 4 år siden
      Jeg anbefaler ikke at spille her
      • Antal spil
      • Dårlig kundeservice og forvirret
      Slotozen Casino
      Hi Nox1986,
      Thank you for your feedback.

      Can you please tell us more about your experience?
      What you are not satisfied with and how can we help you?

      Slotozen Team
      • 4 år siden
      Registered here from Stay casino, they sent to me a lot of offers and i tried out it. Verification was very quick, easy to deposit, good bonuses, but problems with withdrawal to ewallet..its already 4th day and i havent got my little withdrawal to the skrill. Not sure if i will get it, because "ewallet and 4th day" isnt good for no one casino, they repeated that there is holiday deelay, but anyway i would chose another casino, not Slotozen.
      Slotozen Casino
      Hello sanchya,
      Thanks for your feedback.

      We apologize for this inconvenience. You are right, 4 days it’s a little bit longer, but now everything works properly and without delay.

      Let us know, did you manage to withdraw your winnings?

      Regards,
      Slotozen Team
      • 4 år siden
      Don't sign up here. You do not get the first deposit bonus. Live chat keep fogging you off, saying that they are really busy or they are having technical problems. I would advise everyone to stay away from this casino and ask casinoguru to blacklist the casino. False misleading promotions is all this casino is good at. Avoid at all costs.
      • Good selection of games
      • Top providers
      • That's about all that is good.
      • Everything
      • Non existing bonus
      • Live chat is very. very poor.
      Slotozen Casino
      Hello ricky76,
      Thanks for sharing your feedback.

      We are really sorry for this inconvenience.
      Can you tell us in more detail about your experience?
      Which bonuses you did not get?

      After we forward your request to the relevant department and get back to you with a prompt reply as soon as possible.

      Slotozen Team
      • 4 år siden
      Registration is ok but before deposit is good to check withdrawal options. Only some crypto coins and no Trustly. Bank transfer minimum is 500€.
      Closed my account right after reg in.
      • Register is quickly and easy
      • Withdrawal almost impossible
      Slotozen Casino
      Hello Jamethai777,
      Thanks for sharing your feedback.

      About the payment methods and withdrawal options.
      It solely depends on the player’s location and availability of payment/withdrawal options provided by the provider.

      For Finland we have the following options for withdrawal: CoinsPaid, Visa, MasterCard, Maestro, Netteler, Skrill, Rapid transfer by Skrill, Mifinity, Bank Transfer, Sticpay, and Siru Mobile.

      We would be happy to see you in our casino again and provide assistance if you need some help with bonuses or the withdrawal procedure.

      Regards,
      Slotozen Team
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