Hej alle sammen.
Jeg har også problemer. Siden den 13. august har udbetalingen siddet fast til verifikation. I hver chat bliver jeg trøstet, bedt om at undskylde og være tålmodig for forståelsen. Jeg sagde, at jeg ikke forstår og vil have mine penge. Slutningen af historien er, at de i dag, den 22. august, annullerede udbetalingen af tekniske årsager. Så jeg anmodede om en udbetaling igen, og det betyder, at jeg skal være tålmodig igen.
Hello everyone.
I have problems too. Since August 13th, the payout has been stuck for verification. In every chat I am consoled, asked to apologize, and be patient for understanding. I said I don't understand and want my money. The end of the story is that today, August 22nd, they canceled the payout for technical reasons. So I requested a payout again and that means I have to be patient again.
Hallo zusammen.
Ich habe auch Probleme, seit 13.8. steckte die Auszahlung zur Überprüfung fest. Bei jedem Chat werde ich getröstet, um Entschuldigung gebeten, Geduld für das Verständnis. Ich sagte ich habe kein Verständnis und möchte mein Geld. Das Ende vom Lied, die haben heute 22.8 die Auszahlung aus technischen Gründen storniert. Also habe ich wieder eine Auszahlung beantragt und das heißt ich darf wieder Geduld haben.
Hello!
It sounds like this casino is in a bit of an uneasy situation, based on the other's recent experiences.
This is sad because, at least to me, it seems some others have been paid eventually, so you probably have to wait too. I'm sorry, I don't have anything better to add.
Would you kindly update us on Monday evening, for instance?
Hej alle sammen, jeg ved ikke, hvad der sker med dette websted, i begyndelsen elskede jeg det, alt var godt, udbetalinger var langsomme, men de udbetalte, faktisk er deres servicesupport virkelig rart...problemet er i hvert fald, at jeg venter i øjeblikket på min tilbagetrækning siden 09.08. og nu er den 23.08.....(de sagde, at de havde problemer i lønafdelingen)....og at jeg burde vente (jeg har virkelig forståelse, men 14 dage er for meget..jeg mister tilliden). ......nu ved jeg virkelig ikke hvad jeg skal gøre? nogen der har forslag eller forklaringer? .......hvis de ikke betaler mig, er jeg fast besluttet på at hyre advokater og gøre noget ved mine penge
Hello all , i dont know what is going on with this site , in the beggining i loved it , everything was good , withdrawals were slow but they were paying out , actually their service support is really nice .....anyhow problem is that im currently waiting my withdrawal since 09.08. and now its 23.08.....(they said that they re facing with problems in pay departmant)....and that i should wait (i really have understanding , but 14 days is too much..im losing trust )........now i really dont know what to do? anyone has any suggestions or explanations? .......if they doesnt pay me off , im determinated to hire lawyers and do something about my money
Hello,
have you seen the other's posts? I truly have an impression this issue has grown over the time.
Perhaps you can lodge a complaint here 👈 and give our specialists a chance to consult it with the casino before you turn to the costy lawyers.
What do you think, care to try that out? You have been waiting for a very long time, I agree.
Jeg har lavet en fortrydelsesanmodning siden 08-17 og den afventer stadig, mens den formodes at være afviklet inden for 3 hverdage. Jeg spørger dem hver dag i chatten, og de svarer mig ikke klart, de giver mig bare undskyldninger om økonomiafdelingen.
I have made a withdrawal request since 08-17 and it is still pending, while it is supposed to be settled within 3 working days. I ask them every day in the chat and they don't answer me clearly, they just give me excuses about the Finance Department.
Έχω κάνει αίτημα ανάληψης από τις 17-08 και ακόμη βρίσκεται σε εκκρεμότητα, ενώ υποτίθεται ότι μέσα σε 3 εργάσιμες ημέρες διευθετείται. Τους ρωτάω καθημερινά στο τσατ και δεν μου απαντούν ξεκάθαρα, μου λένε απλά δικαιολογίες για το Οικονομικό ΄Τμήμα.
Hi there.
I am sorry to hear that you are experiencing the same problem. As was previously said, there is a good chance more will follow shortly. I believe the casino ought to put in twice as much effort and find a solution before the vast majority of players are left feeling really let down.
Thank you for answering. First of all I want to thank you and your team that helping those unfortunate people. I really appreciate all this that you are doing.
Btw I believe all this delay is because of vacation summer days they lack workers on finance department, but still Iam not sure. What do you think ? Are they scam ? They have good rating from Guru ? 9.6 is possibly biggest rating here?
Anyway problems can happens , but still its 2024 year they should make it easy as other platforms did it. I have patience , I dont need that money to survive in my life but still it concern me , it would piss me off that someone try to cheat on me. I really had good vibes with this site , now I feel disappointed. I will wait until tomorrow and i will send complaint.
They are probabley profiting much , they have good rating , why they need this ?
Hey there. We are always glad to help whenever possible, so thank you.😉
It really could be the reason for the delay—the summer holidays, I believe—so please keep us informed on how it goes. Whenever you feel that it got really stuck, file a complaint, and we will start to investigate the issue.
Hopefully, everything will be solved as soon as possible. Let us know how you decide, please.
Hej, jeg har en hævning fra 24/08 og det er 09/03 og alle undskyldninger som alle andre, nogen har for nylig modtaget pengene.
Hello, I have a withdrawal from 08/24 and it's 09/03 and all excuses like everyone else, someone has recently received the money.
Buenas yo tengo un retiro de dinero del 24/08 y estamos 3/09 y todo escusas como ha todos alguno ha cobrado reciente
I fear this thread indicates this casino is currently not among the quickiest. Would you be perhaps interested in submitting a complaint? My personal idea is that if the casino is hugely delayed already, it's probably just a matter of time. Moreover, this casino has great user feedback, yet some players indicated a slow withdrawal process. In any case, let me know if you wish to lodge a complaint, will you?
😁 However, without its "costs," I believe the higher token would not be as satisfying.
Let me congratulate you on your copper success! If you're so eager to advance further, start writing honest user reviews on casinos you have played at, or be more active on the forum.
This link provides a deeper look into the progress. Good luck, don't stop now! 😉
Hello, if you read this thread or at least some of the last pages you will see that you are in the same situation as many other players. On the other hand, I would like to calm the situation down by saying that most of the players are waiting for about two weeks and most of them will get the money eventually. So the casino can have a delay and I am curious to see if it will be confirmed that they will pay you after 2 weeks. This is otherwise the exact time we give casinos to settle the withdrawal and send the money to the player.
Nevertheless, wasn't it necessary to verify ? 🙂
Nej, jeg er aldrig blevet bedt om bekræftelse, og jeg har tidligere foretaget hævninger på €1000, og jeg er ikke stødt på sådanne problemer!
I see, so all you'll have to do is be patient and wait. If nothing changes in 14 days, we'll try to help you, since you have a complaint.
If there is any new information or if the money is received, please let us know.
Good luck. ☘️
Yes, if 14 days have passed since you made your withdrawal and nothing has happened, then we will contact the casino.
But I wouldn't be so skeptical. The casino tries to resolve almost every complaint, so if it takes even longer than that, I believe you'll get your money eventually.
I hope it will be all good.
Hi there.
That's unfortunate indeed. Have you been told any details explaining the delay, I wonder. Well, if you don't mind a few questions: When did you submit your withdrawal request, and has your casino account been fully verified yet? I'm just trying to find out whether we can think something up.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
En platform for alle vores bestræbelser på at føre visionen om en mere sikker og transparent online gambling-branche ud i livet.
Et ambitiøst projekt, der har til formål at hylde de bedste og mest ansvarlige virksomheder inden for iGaming og give dem den anerkendelse, de fortjener.
Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.