HjemForumCasinoerMetaspins Casino – generel debat

Metaspins Casino – generel debat (side 4)

1 år siden af 5201314yaxuan
|
24.155 visninger 124 svar |
|
1...3 4 5...7
1 år siden
Indlæg af MetaspinsExtortion er blevet slettet
1 år siden

Hi.

I read your case again, but it seems the casino's reply saying you used an incorrect address is quite in order, and from my point of view, it just looks like an issue with the address yet with a very prolonged solution. Sadly, you spammed the complaint thread quite well, so finding pieces of really useful information is a bit tricky.

Forget me if I got something wrongly then.


So, for now, I'll just wait for the complaint to develop further because I do not intend to make the mess even bigger. I would not say we are responsible for this, but I've found you very inclined to find everyone responsible.


I want you to know that I hope your case will be resolved soon!

Redigeret af forfatter 1 år siden
1 år siden

Hi.

I read your case again, but it seems the casino's reply saying you used an incorrect address is quite in order, and from my point of view, it just looks like an issue with the address yet with a very prolonged solution. Sadly, you spammed the complaint thread quite well, so finding pieces of really useful information is a bit tricky.

Forget me if I got something wrongly then.


So, for now, I'll just wait for the complaint to develop further because I do not intend to make the mess even bigger. I would not say we are responsible for this, but I've found you very inclined to find everyone responsible.


I want you to know that I hope your case will be resolved soon!

1 år siden
Jeg genlæste din sag, men det lader til, at casinoets svar om, at du brugte en forkert adresse, er helt i orden, og set fra mit synspunkt ser det bare ud til at være

Med respekt og tak for din opfølgning, har jeg accepteret kasinoets fejl vedrørende det forkerte valg af tegnebog, og min tvist og utilfredshed vedrører den tid, der er sat til at løse dette problem, som er opstået for andre inden for blev løst på to dage, og den fastsatte frist på 60 dage er lidt uretfærdig og eksklusiv for min konto, og det er hovedårsagen til min klage

Automatisk oversættelse:
1 år siden

Dear Samir,


Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.


Upon review, we have identified that a deposit was made to an incorrect cryptocurrency address. However, our payment service provider is able to help and make the refund. In accordance with the regulations set forth by them, the funds you deposited will be returned to you within 60 days.


We sincerely appreciate your patience and understanding regarding this matter.


Best regards,

The Metaspins Customer Experience Team

1 år siden

Med respekt og tak for din opfølgning, har jeg accepteret kasinoets fejl vedrørende det forkerte valg af tegnebog, og min tvist og utilfredshed vedrører den tid, der er sat til at løse dette problem, som er opstået for andre inden for blev løst på to dage, og den fastsatte frist på 60 dage er lidt uretfærdig og eksklusiv for min konto, og det er hovedårsagen til min klage

Automatisk oversættelse:
1 år siden

Dette casino er absolut det mest hadede og værste casino i verden og er på listen over farlige og usikre casinoer.

Automatisk oversættelse:
Indlæg af MetaspinsExtortion Skjult af Radka
Årsag: Stødende sprogbrug
1 år siden

Can I use VPN on Metaspins?


Casoom
1 år siden

I would ask the support and save the reply for later use. 🤔


Casoom
1 år siden

Dear Casoom,


Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.


We do not advise using a third party masking software, however to stabilize your connection we cannot forbid you from doing so.


I hope we informed you enough regarding this matter.


Best regards,

The Metaspins Customer Experience Team

1 år siden
metaspins
arashsafaei5

Det ser ud til, at udbyderen af din pung har udviklet interessante ideer udelukkende til regionen under dit styre, hvilket selvfølgelig er gavnligt for dig og forårsager utilfredshed og i sidste ende fejl blandt brugerne. Og jeg har ingen erfaring, og jeg stødte på dette emne ved et tilfælde, og brugerproblemet er årsagen. Manglende registrering af et depositum, i håb om guruens hjælp og støtte. Kære Guru, han har postet flere indlæg her for at hævde sin ret. Jeg kunne ikke lade være med at gå forbi denne enorme ignorant. For at løse dette lille problem, som kan løses på mindre end et sekund, anbefaler jeg, at casinoet opgiver sin beslutning og tjekker og løser problemerne i betalingsadresserne i stedet for at involvere brugeren. Brug venligst 60 dage og 6 minutter på at rette og forenkle alle betalingsadresser. Jeg undskylder oprigtigt for at blande mig. Det gør jeg og for kasinoet. Metaspin og selvfølgelig Guru og de dejlige og uvildige eksperter hos Guru ønsker mig også stor succes

Automatisk oversættelse:
wunshancaludas
1 år siden

Hi there.

Do you know what seems quite interesting to me? Your account shares the same details as arashsafaei5's account. Created after the one I mentioned got banned for abusive and amoral behavior.

Even the diction remains the same. Coincidence? I don't think so...

I am banning your second account now.


Metaspins Casino
1 år siden

Dear representative,

What happens in this particular case if the player uses a VPN and wins?

I mean, this answer is pretty unclear, wouldn't you say?

Radka
1 år siden

Dear Radka,


At metaspins VPN could be used for extra security. The player will definitely get his winnings, as long as no other T&C rules have been breached of course.


Best regards,

The Metaspins Customer Experience Team

ash2a3
1 år siden

Hello, may I suggest using the reply button?

By using it, you increase the probability of a direct answer significantly. 😉

ash2a3
1 år siden

It's nothing, I always try to side with the user, because I'm a player myself and maybe sometimes I'm mostly biased against casinos as a whole because I have been scammed a couple times by them (other casinos, not this one), but I also try to be as neutral and realistic as possible to be useful instead of giving comforting lies, sometimes the casinos are the ones in the wrong, sometimes it's the player (most of the times it's the casinos tho 😂).

In your case specifically, have in mind the refund is being handed by the payment provider that works for the casino (it could be coinspaid) so it definitely can take long, when you said it could take 60 days I thought it was being handled by the casino, so this sort of makes sense, these payment providers work for many casinos and they are probably handling similar issues to hundreds if not thousands of different users, like I said: there is not much to do to speed up the process.

One more thing: ETH sucks, use any other crypto and other network when making transactions related to casinos, ETH is expensive and unsafe, there are better alternatives which are cheaper and quicker (TRX, XRP, even LTC which is slow but cheap). As an extra tip: screenshot the address and the QR code before making a deposit to a casino with any crypto, but most importantly: don't gamble if you can't afford to, gambling will always be a loss

1 år siden
Indlæg af ash2a3 er blevet slettet
1 år siden

Hello.

I do not understand your reply. You obviously asked the casino by posting:

"Hello, I am interested in playing in your casino, but I am a little hesitant in your assessment. Facing the disputes raised by users, I see that you use words such as payment/wallet service provider . The question is that in Are there other third parties besides you for financial transactions? And when exactly does this person appear in your organizational chart?"

But you did not use the reply button:

file

Every time you address a concrete member, you should do that because this person is notified about your post. That's all I wanted to say.

I know your questions are not related to the previous conversation. 🙂


Metaspins Casino
1 år siden

more than 35 days ago, I deposited the equivalent of 50$ ETH to ONE OF THE TREE ADRESS FOR DEPOSIT 3 ERC20 TOKEN THAT It belongs to the casino and is under their control regardless of which token is deposited to them. Such an error can be corrected in a few seconds and eventually in a few minutes, and the fact that you have caused me unnecessary harassment for 35 days and want to continue for 35 days does not add anything to you and is a shame, a new crypto casino to solve this problem Asking for a delay of 60 days is really embarrassing and regrettable.

Redigeret af forfatter 1 år siden
Indlæg af ash2a3 Skjult af Radka
Årsag: Stødende indhold
ash2a3
1 år siden

It's likely the payment provider and not the casino who asks for this time to refund it, so your anger is pointed to the wrong place here mister.

Indlæg af ashiro90 Skjult af Radka
Årsag: Stødende indhold
1 år siden

I've got no clue what you're on about. the casino supports vpn which they clearly state on their website.

vpn is something good for online privacy overall

1...3 4 5...7
Gå til sideaf 7 sider

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
christmas_push_alt
Deltag i vores julekonkurrence med Pragmatic Play og en præmiepulje på $3.000!
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere