Hej.
Jeg forestiller mig, at du ikke er villig til at stole på nogen, der arbejder for Casino Guru, men jeg vil stadig tilføje et par punkter til dette emne, fordi vi tager gennemsigtighed ekstremt alvorligt. Nogle gange alt for meget, vil jeg sige. 😀
Du har åbenbart dine meninger, mens jeg og Jaro ved, hvordan Casino Guru fungerer. Det er naturligt, og nok grunden til, at vi vænnede os så godt til sådanne samtaler.
Hvad med at jeg fortæller dig dette:
Spillere er dem, der fodrer os . Ikke kasinoerne. Hvis vi skuffer spillernes tillid ved at vise forkerte data eller støtte unfair kasinoer, vil det vende tilbage til os som en boomerang. På den anden side betyder det ikke, at vi altid blindt beslutter til fordel for spilleren, når de indsender en klage over et kasino, eller om der indsendes en usandfuld brugeranmeldelse mod kasinoet.
Du vil ikke finde nogen "kunstige vurderinger" her, fordi vi ikke bliver betalt for "promovering af kasinoer", som det er så almindeligt i disse dage. Vi har sat så stramme grænser, at en lille håndfuld casinoer ikke er villige til at samarbejde med os på grund af vores strenge politikker og gennemsigtige tilgang. Dagligt må vi forklare, at der ikke er nogen måde at købe "toppositioner" for specifikke lande. Tro mig eller ej.
Livet er en konstant forandring, og selv det bedste og mest fair casino i verden kan skuffe en spiller. Her kommer vi med en gratis klagefunktion. Hver gang vi finder ud af, at kasinoet ikke behandler spilleren retfærdigt, bliver sikkerhedsindekset involveret. det er den største forskel mellem alle de generelle klager eller bekymringer, der præsenteres på forummet, og dokumenterede fakta. Kun nøje undersøgte forhold påvirker "casino-vurderinger", ikke bare fordi vi ikke engang ville vide, hvordan man tilfældigt genberegner vurderinger udelukkende baseret på forumindlæg, men også fordi vi ikke ville være i stand til at få casinoets synspunkt på anklagen. Fair betyder at give begge sider chancen for at sige fra, vil jeg sige. I denne forbindelse ville Jaro højst sandsynligt sige, at mange spillere laver fejl ved ikke at overholde kasinoets regler, men de er stadig overbeviste om, at vi skal kæmpe for at få dem deres retmæssige gevinster. Ikke alle krav kan afgøres til spillerens fordel. Forumindlæg er således ikke genstand for ændringer for sikkerhedsindeksværdien - de er anerkendt som en informationskilde, der for det meste genereres af spillere for spillere.
Måske lyder nogle svar partiske for dig, men jeg vil sige, at medlemmer af Casino Guru Team reagerer på samme måde, blot fordi vi er bekendt med alle disse fakta. Jeg ved, at det er ret nemt for mig at sige det.
Tak fordi du læste med!
Hi there.
I imagine you are not willing to trust anyone who works for Casino Guru, but I still want to add a few points to this topic because we take transparency extremely seriously. Sometimes, far too much, I'd say. 😀
You obviously have your opinions, while me and Jaro know how Casino Guru works. That's natural, and probably the reason why we got so well used to such conversations.
How about I tell you this:
Players are the ones who feed us. Not the casinos. If we disappoint the players trust by showing wrong data or supporting unfair casinos, it will return to us like a boomerang. On the other hand, it doesn't mean we'll always blindly decide in favour of the player whenever they submit a complaint against a casino, or whether an untruthfull user review is submitted against the casino.
You won't find any "artificial ratings" here, because we are not paid for "promoting casinos," as is so common these days. We have set such tight boundaries that pretty handful of casinos are not willing to cooperate with us due to our strict policies and transparent approach. Daily, we have to explain there is no way to buy "top positions" for specific countries. Believe me or not.
Life is a constant change, and even the best and most fair casino in the world may disappoint a player. Here we come with a free complaint feature. Each time we find out the casino does not treat the player fairly, the Safety Index gets involved. that's the main difference between all the general complaints or concerns presented on the forum and proven facts. Only carefully investigated matters affect "casino ratings", not just because we would not even know how to randomly recalculate ratings solely based on forum posts, but also because we would not be able to get the casino's point of view on the accusation. Fair means giving both sides the chance to speak up, I'd say. In this regard, Jaro most likely wanted to say, that many players make mistakes by not adhering to the casino rules, yet they are still convinced we should fight to get them their rightful winnings. Not every claim can be decided in the favour of the player. Thus, forum posts are not subject to change for the Safety Index value - they are recognized as a source of information mostly generated by players for players.
Perhaps some replies sound biased to you, but I'd say that Casino Guru Team members respond in the same way simply because we are familiar with all these facts. I know it's quite easy for me to say that, though.
Thanks for reading!
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