Hej,
Jeg vil starte med at sige, at jeg er ked af, at du har problemer med casinoet i forbindelse med udbetalinger og verifikation. Jeg vil gerne påpege, at du kan tage et kig på forklaringen af faktorer, som vi overvejer, når vi beregner sikkerhedsindekset for Snatch Casino. Dette er det vigtigste mål, vi bruger til at beskrive troværdigheden, retfærdigheden og kvaliteten af alle online casinoer i vores database. Jeg giver et link til Snatch Casino Security Index: https://casino.guru/snatch-casino-review#tab=js-tab-reputation
Jeg vil også tilføje, at KYC kan tage en dag eller to uger, og det er også vigtigt at sige, at KYC ikke påvirker casinoets vurdering, fordi processen og dens længde kan variere for hver spiller.
Hvis du vil vide mere om, hvordan vi bedømmer casinoer, så tøv ikke med at læse linket, som kan være nyttigt i denne forbindelse.😊 https://casino.guru/our-casino-reviews
Jeg vil også anbefale at tjekke brugeranmeldelsersektionen fra tid til anden og træffe en beslutning baseret på dem: https://casino.guru/snatch-casino-review#tab=js-tab-reviews
For at hjælpe dig med at forstå, hvordan vi bliver guidet af kasinoregler, inkluderer jeg linket: https://casino.guru/fair-gambling
Jeg vil også gerne fremhæve det faktum, at du startede en klage. Jeg tror, at et casino med en relativt høj vurdering er en god chance for, at det vil samarbejde og forsøge at løse klagen. Du er velkommen til at opdatere os med, hvordan situationen går angående klagen, samt casinoets svar.
Held og lykke!
Hey,
I'll start by saying that I'm sorry you're having problems with the casino in the context of withdrawals and verification. I would like to point out that you can take a look at the explanation of factors that we consider when calculating the Safety Index of Snatch Casino. This is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. I am providing a link to the Snatch Casino Security Index: https://casino.guru/snatch-casino-review#tab=js-tab-reputation
I should also add that, KYC can take a day or two weeks and also it is important to say, KYC does not affect the casino's rating, because the process and its length can vary for each player.
If you want to know more about how we rate casinos, don't hesitate to read the link, which may be useful in this regard.😊 https://casino.guru/our-casino-reviews
I would also recommend to check the user reviews section from time to time and make a decision based on them: https://casino.guru/snatch-casino-review#tab=js-tab-reviews
To help you understand how we are guided by casino rules, I am including the link: https://casino.guru/fair-gambling
I would also like to highlight the fact that you started a complaint. I think a casino with a relatively high rating there is a good chance that it will cooperate and try to resolve the complaint. Feel free to update us with how the situation is going regarding the complaint, as well as the casino's response.
Good luck!
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