Snatch Casino – generel debat (side 7)

Hello, are you sure about the CPF?

Look what I just found in the complaint:

"Hello Vanderlan97,

Based on the screenshots you provided, you requested for a withdrawal on a different CPF number than you should have. Can you please try to request to the correct one and let us know the outcome?"

I also believe this is the case, so let us know once you tried, please.

Med hensyn til afvisningen af klagen afviste jeg ikke noget, du besluttede bare til fordel for casinoet på trods af mine argumenter, og i 99% af tilfældene beslutter du dig for casinoet. Så dine vurderinger er intet værd, da de er langt fra fakta og praksis.

Selvfølgelig har de ikke en uafklaret klage! Fordi I alle afviste disse klager!

Det gjorde de også mod mig! Jeg har flere gange bevist ved hjælp af screenshots, at min konto er blevet bekræftet flere gange! I flere måneder blev de samme eller nye dokumenter anmodet om igen og igen! Kasinoet er blevet dømt for at lyve flere gange! Og alligevel blev det besluttet til fordel for Snatch!

Tro mig, jeg lavede de samme skærmbilleder og andre ting blev leveret, men som sædvanlig vandt kasinoet og alt hvad administrationen siger her, at de er for spillere og så videre, disse ord er værdiløse.

Closed as unjustified - not rejected.

You were both given the time and energy the same as other players seeking support.

I'm sorry, but both got the explanation in the complaint thread.

Sometimes the casino is simply right. Try to accept that, and don't let your experiences damage the chances of others.

Despite all having been fully explained many times, I'm sure you won't listen to the reasons.

That's a lie and you should know it, because we provide this information publicly every single month. Here are the last 2 months.

Ingen løgne, hvorfor kalder du mig en løgner? Vil du kommunikere lovligt? Eller tror du, du kan sige, hvad du vil? Hvad mig angår, så viste du billedets enkelhed, men jeg taler faktisk, og det var præcis, hvad jeg havde og ikke kun mig alene. Pas på dit sprog.

No, we didn't. We rejected 54 and approved 33 submitted complaints, it's all visible publicly in the casino's detail. So once again, you spread information that isn't true. I warned you about doing this over and over again.

You said

"and in 99% of cases you decide in favor of the casino"

That's not true. So what is it if it's not true?

Dette er billedligt, hvis du forstår hvad det er)

Fair play af angelsaksisk oprindelse eller retfærdighed i konkurrence gælder uanset hvordan en kunde spiller på ethvert casino, derfor bør disse data i stedet inkluderes i den endelige evaluering. Denne korrekthed af adfærd i forbindelse med onlinespil i dette tilfælde, i ordets sandeste term, bør anvendes i sin helhed og ikke kun hvor kasinoet tilsyneladende giver eller ikke giver en større sandsynlighed for at vinde (som du godt ved, % sandsynlighed er altid klart til fordel for huset/kasinoet med procenter, der i gennemsnit er over 90 %, især gevinsterne, der genererer positive overskud til spilleren, ikke i betragtning af det tilsyneladende tal for RTP, som inkluderer alle de små gevinster, der ikke genererer positive overskud for det samme, jeg gentager altid tydeligt til ulempe for spilleren, derfor selv at spille med bonussen sænkes denne procentdel med et par point, for ikke at påvirke den gennemsnitlige sandsynlighed for endelige gevinster, som altid er omkring 5/10% maksimum).

Ok, and what am I supposed to do with that?

It has nothing in common with the 2-month-old post you're now replying to - I'd say.

I really missed the clarity.

The only mention of the term "fair" I used back then was a "fair gambling codex"...

how does casino guru give such a high score to a casino that does everything not to pay? sorry but you guys don't care about the community. I've never seen a casino make such a point of not paying.

anyway, I'm already thinking that I won't receive it but I will continue to post each new excuse or nonsense for not paying. if they think I'm going to play and lose the money, they're wrong. I wait 1 year but I will report in all the forums what this casino has done to me.

Hey,

I'll start by saying that I'm sorry you're having problems with the casino in the context of withdrawals and verification. I would like to point out that you can take a look at the explanation of factors that we consider when calculating the Safety Index of Snatch Casino. This is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. I am providing a link to the Snatch Casino Security Index: https://casino.guru/snatch-casino-review#tab=js-tab-reputation

I should also add that, KYC can take a day or two weeks and also it is important to say, KYC does not affect the casino's rating, because the process and its length can vary for each player.

If you want to know more about how we rate casinos, don't hesitate to read the link, which may be useful in this regard.😊  https://casino.guru/our-casino-reviews

I would also recommend to check the user reviews section from time to time and make a decision based on them: https://casino.guru/snatch-casino-review#tab=js-tab-reviews

To help you understand how we are guided by casino rules, I am including the link: https://casino.guru/fair-gambling

I would also like to highlight the fact that you started a complaint. I think a casino with a relatively high rating there is a good chance that it will cooperate and try to resolve the complaint. Feel free to update us with how the situation is going regarding the complaint, as well as the casino's response.

Good luck!

Sorry to hear that, to make it pretty clear - you've made the best step by submitting the complaint. Untill the whole situation is explained, there is nothing concrete we can provide, I am afraid. So, at the moment, I will skip any judges from my end. We do not know the whole story yet.

For the same reason, the security index isn't going to change untill the complaint is closed. To be fair, the conclusion must be made first, so changing the index solely on someone's posts won't work. I hope you understand. 🙏

Try to be patient, please.

Thanks for sharing. Allow me to say ripp off would mean you are not going to be paid. This is quite different.

I'd say the most important part is, whether the casino abides by its own terms. Our limit may be outdated, you see?

Anyway, don't forget to update your complaint, please.

Har du fjernet dette ubevist endnu? En komplet fidus og ingen betalinger, og det er ikke ubegrundede ord, der er flere venner, der også blev smidt af dette casino, men navnet i sig selv taler for sig selv: snup 🤦 og de stakkels administratorer forsøger at tjene deres penge på dette casino og ser ikke hvad rigtige spillere skriver og beviser for os spillere, der er direkte konfronteret med et bedrag fra dette casino, at det er godt og alt er vidunderligt der, hvilket faktisk er absurd.