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4 dage sidenOriginalOversættelse
Where to begin.... It is a fact that every gaming license has their own rules regarding setting the rtp algorithm. No matter how many times this casino says they are licensed is irrelevant. I was playing 777 Supercharged by Octoplay on March 17th. I got 10 free spins. Free spin 1 yielded 128$ CAD. Then, suddenly, before I could get my additional 9 free spins, a St Patricks deposit bonus ad pops up and blocks the game. There was no x to close the pop up. I had to hit the back button. When I came back to Supercharged, not only was the 128$ not added, the free spins were gone. I immediately notified chat and support. They response was "maybe you got caught up in the excitement and thought you had free spins but didnt". They were useless. As was Octoplay. I then got a response saying, "Well, as we could see, you have more withdrawals than deposits, so you should be happy".
The only way we will stop these corrupt casinos is by not playing at them. The VIP person, Betsy, was absolutely useless. She claimed I got many bonuses when in actual fact I got two. A 60$ and a 40$. The other bonuses were useless level bonuses. This casino is very, very bad. Spend your money elsewhere, not at Hollycorn run casinos.
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  • Glitchy software, terrible VIP, poor RTP
2 uger sidenOriginalOversættelse
The only thing good about this casino is the fast waithdrawal on the very small amount you may win. They claim a 96% RTP - absolute garbage. Out of all the Galaktika N.V run casinos, this one is by far the worst. Thousands deposited and they gave a 25$ bonus. In 16 years, I have never seen a greedier casino that fundamentally doesnt treat their clients with respect or value.

Play elsewhere, these people will never, ever pay it forward and do anything remotely kind. Greed at it's finest.
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  • Fast Withdrawals on the rare occasion that you win
  • Non existant no-deposit bonuses
  • terrible and useless chat service
  • Very low RTP
1Go Casino
6 dage siden
Hello, dear player! We’re sorry to hear that your experience did not meet your expectations. Our platform operates with certified RTP rates and a fair gaming system, but we understand that luck can sometimes be unpredictable. We always strive to offer promotions and bonuses that reward our players, and we regret that you felt otherwise.
If you have any concerns or would like us to review your gameplay, please don’t hesitate to reach out to our support team—we’re always here to assist.

Best regards,
1GO Casino
3 måneder sidenOriginalOversættelse
Horrible scam, once again highly reviewed by Casino Guru. The way the software resets every time is clear indication of a fraudulent activity .
  • The software resets during bonus rounds - scam alert
  • They dont provide promised bonus
  • reels manipulated - it is evident
  • RTP is a joke even though they claim it's about luck
  • They will make you wiat and wait and not payout in any respectable length of time.
Kingamo Casino
3 måneder siden
Thank you for sharing your feedback!

We sincerely apologize for the inconvenience caused by the technical issue you experienced while playing.

After a thorough review, we can confirm that there was no external interference on our end. However, we completely understand how frustrating such interruptions can be. To enhance your experience, we recommend ensuring a stable internet connection and closing any unnecessary background applications that could impact performance. Rest assured, we continuously strive to optimize our platform to provide a seamless and enjoyable gaming experience for all players.

Regarding your query about bonuses, please note that they are distributed based on activity and in accordance with our platform's policies to ensure fairness among all players. The terms of the automatic cashback and its conditions were previously communicated and can always be reviewed in the Promotions section of our website.

Additionally, all games on our platform are provided by third-party game providers, and their functionality, including payout percentages, is hardcoded and beyond our control. While payout percentages may vary between games and over time, the theoretical average across all games is approximately 97%.

Regarding your withdrawal, we observed only one request, which was canceled shortly after submission. If you need assistance with future withdrawals or have any questions, feel free to reach out to us.

Thank you for helping us improve, and we remain committed to providing the best possible gaming experience.

Best regards,
KingAmo team
4 måneder sidenOriginalOversættelse
This casino has been Casino Guru most recommended casino and I beg to question the legitimacy of such a glowing review.
  • Very slow withdrawal through Interac
  • Low RTP
  • Very bad customer service
  • No VIP service
  • A total of 40$ cashback on 1400$ of deposit. No other bonuses
Pledoo Casino
4 måneder siden
Good afternoon gpac2024!

Thank you for taking the time to leave a review!

Our loyalty system is based on long-term play, meaning that the longer you play, the more opportunities you have to benefit. It may not show its full potential within just a few days.

About RTP. You might play 1000 spins without hitting a feature, or you might get 5 features in just 10 spins. It all comes down to luck, and short-term results don’t affect or change the overall winning odds, which are the same as at any other casino.

On our end, we strive to make everything as quick as possible, as we understand that the time it takes to receive the money depends on third-party payment providers, online banking, and even cryptocurrency processors.

Best regards,
Pledoo team
6 måneder sidenOriginalOversættelse
The only positive is quick processing of withdrawal however don't expect your money for 72 hours.
  • Decent withdrawal speed
  • Decent game selection
  • While they claim above 92% RTP, analyzing the results yielded under 70%.
  • Terrible bonuses with high wager requirements and maximum winnings are the lowest in the industry
  • Non existant VIP service
6 måneder sidenOriginalOversættelse
Very frustrating experience. Try Ramses in Gameart, the reels skip - impossible to get bonus round. Very slow withdrawals and terrible VIP service.
  • Game selection
  • Easy and quick verification
  • Daily withdrawal is 3000 CAD and not what Casino Guru wrote.
  • They leave withdrawal cancellable between 2 and 4 days even if they claim 24 hours. I had to fight and make a formal complaint for my second withdrawal.
  • Terrible cashback percentage
  • Week VIP
  • Reels appear to be rigged. Check out the games, the reels skip.
Spinch Casino
5 måneder siden
Dear gpac2024,

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience with us has been frustrating, especially regarding the game you played and your withdrawal process. We aim to provide an exceptional gaming experience for all our players, and your comments help us identify areas where we can improve.

Regarding your withdrawal experience, we sincerely apologize for any inconvenience caused by the delay. While we strive to process withdrawals as quickly as possible, there can be occasional delays due to compliance checks. Rest assured, we are continuously working to improve our processes to ensure quicker and smoother transactions in the future. We greatly value your feedback, and we hope to have the opportunity to provide you with a better experience moving forward.

Best regards,
Spinch Casino Team
6 måneder sidenOriginalOversættelse
I would choose an ethical casino instead. This casino misleads you just so you keep depositing and will tell you whatever you want to hear to get more money.
  • Game selections.
  • They are dishonest. I uploaded my documents for verification. I made it clear that I want to feel safe and that I wanted to be fully verified before depositing a second deposit. Noora and Elizabeth both told me I was fully verified and I have screen shots to prove it. I received an email after making more deposits that my deposit proof, which clearly showed the bank, my name, account number and amount, was declined for reasons they did not provide.
7 måneder sidenOriginalOversættelse
I played here for several months and when I called to update new email address they claim it was updated but I cannot log into account.
  • game selection is decent.
  • They write an email saying "congratulations, your email address is updated and ready to go". I try to sign in, and suddenly, it doesnt work. Emails go unanswered. They have very poor to non existant customer service. Spend your hard earned money elsewhere.
7 måneder sidenOriginalOversættelse
I was playing at this casino for a couple of years and was VIP and the way I am treated is with complete and utter lack of respect and service.
  • Game selection is the only decent thing about this casino.
  • I wrote them updating my email address. They wrote back and said the email address was updated and account open. The account is closed and the biggest issue with this casino is that they will take weeks to get back to you, if you are lucky enough to be acknowledged.
  • Lack of respect for players and non existent service
7 måneder sidenOriginalOversættelse
I will never recommend this casino and I beleive the positive reviews to be questionnable. Players are not valued or respected here.
  • Game selection is decent.
  • Non existant bonuses. 0ver 5200CAD deposited and lost, 1000$ withdrawn and for the over 1200$ lost, I was eligible for a 35$ bonus.
  • Games like Fat Banker and Big Bamboo suddenly stopped working and the casino claims they work fine on their end. When casinos play these games with players, please keep in mind this kind of activity.
  • You will never find a way to reach management or owners of this casino.
BetItAll Casino
6 måneder siden
Good afternoon, gpac2024!

We appreciate your feedback and will make every effort to respond with respect.

Our loyalty system is based on levels, so let us explain briefly – the more you play, the more points you earn. When cashback is credited to your account, your current level is taken into account.

In addition to luck, which plays an important role in winning, it is also essential to have a stable internet connection. We will definitely forward your concern to our technical department to ensure they also conduct a check on our side.

Thank you for taking the time.

Best regards,
Betitall Team
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