Tak for beskrivelsen af situationen. Hvor lang tid tager hele udbetalingsprocessen i kasinoet? Som du kunne se, giver vi casinoer 14 dage til at ordne det. Hvis casinoet ikke gør noget inden for denne tid og ignorerer dig, vil vores team forsøge at hjælpe dig og kontakte dem.
Men fortalte de dig også, hvorfor de forlængede din tilbagetrækning? Jeg går ud fra, at der med en så høj gevinst også tjekkes hos udbyderen, så det er godt at have skærmbilleder og beviser, hvis det er nødvendigt. Men det vil selvfølgelig tage noget tid, selvom jeg ville forvente, at casinoet i det mindste fortæller dig, hvad der foregår i øjeblikket.
Hvis du havde nogen nyheder, ville du fortælle mig det? Jeg er ret interesseret i at se, hvordan det hele bliver.
Jeg krydser fingre for dig.
Thanks for describing the situation. How long does the whole withdrawal process take in the casino ? As you could see, we give casinos 14 days to sort it out. If the casino does not do anything within this time and ignores you, our team will try to help you and contact them.
However, did they also tell you why they extending your withdrawal ? I assume that with such a high win, checks are made with the provider as well, so it's good to have screenshots and proof if it's needed. But obviously it will take some time, although I would expect the casino to at least tell you what's going on at the moment.
If you had any news would you let me know ? I'm quite interested to see how it all turns out.
I'll keep my fingers crossed for you.
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