HjemOnline casinoerNeoCasino – Anmeldelse

NeoCasino – Anmeldelse

avatarZuzana C.
Senest opdateret 03/2026
avatarZuzana C.
Senest opdateret 03/2026

Læs vores anmeldelse af NeoCasino, inklusive spillerklager og kundeservice. Se, hvorfor vi mener, det er rigtig godt.

*Reklamelink Til casino
Accepterer spillere fra Danmark

Plusser og minusser

  • Ind- og udbetalinger via kryptovalutaer
  • Der findes forskellige ansvarlige spilmuligheder
  • Tilbyder spil med live dealer
  • Moderne hjemmeside
  • Minimum udbetaling er €100
  • Relativt nyt casino, endnu ikke bevist af tid

Screenshots af casinoet

neocasino_homepage_desktop
neocasino_game_gallery_desktop
neocasino_promotions_desktop
neocasino_homepage_mobile
neocasino_game_gallery_mobile
neocasino_promotions_mobile

NeoCasino – Anmeldelse

Efter en tilbundsgående evaluering af NeoCasino har vi givet det et højt sikkerhedsindeks. Det er ganske enkelt et fremragende casino at spille på. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. NeoCasino er relateret til nedenstående online casinoer, og det trækker ratingen op. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er NeoCasino et af de mindre online casinoer, når det gælder omsætning. Det er en del af en gruppe relaterede casinoer, men selv tilsammen kan de stadig kun betragtes som en lille aktør. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vi har ikke registreret nogen relevante klager over casinoet.

Ud fra oplysningerne i vores anmeldelse kan vi med god samvittighed konkludere, at NeoCasino er et rigtig godt online casino. Du kan forvente god behandling og en fornøjelig oplevelse, hvis du vælger at spiller på det.

Virksomhedsinfo

  • Ejer Fin Tech Montana Azul Capital LTD
  • Udbyder Fin Tech Montana Azul Capital LTD
  • Etableret 2025
  • Estimeret årlig omsætning < 1.000.000 kr.

Sikkerhed og fairness

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for NeoCasino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Nøgleparametre
Vilkår og betingelser
Fair
Problemer: 0
Senest opdateretSenest opdateret

Vi gennemgår de enkelte casinoers vilkår og betingelser for unfair regler, der potentielt kan benyttes mod spillere. Hvis vi finder en unfair paragraf, reducerer vi det pågældende casinos sikkerhedsindeks.

Casinostørrelse
Lille casinoLille til medium gruppe

Større casinoer er generelt mere sikre for spillerne, fordi deres høje omsætning giver dem mulighed for at udbetale selv rigtig store gevinster uden problemer, og fordi deres store antal tilbagevendende spillere er garanti for en vis kvalitet. Evalueringen er foretaget ud fra casinoets estimerede omsætning i de seneste 4 år, inklusive omsætningen på relaterede casinoer.

Klageforhold
Meget godt
Klager i alt: 1
Senest opdateretSenest opdateret
  • Åbnede 0
  • Uløste 0
  • Løste 1
  • Afviste 0
Se klagesager

Spillerklager er et tegn på, at casinoet ikke behandler sine spillere ordentligt eller ikke håndterer bestemte situationer korrekt. Vi tager hensyn til casinoets størrelse, når vi vurderer antallet og alvorligheden af klagesagerne, da det alt andet lige må forventes, at et casino med flere spillere også har flere klagesager.

Blacklister
None
0x

    Hvis et casino står på en relevant blackliste, er det som regel et tegn på negative kvaliteter. Vi evaluerer den pågældende blackliste og reducerer casinoets sikkerhedsindeks ud fra vores vurdering af situation og alvorligheden.

    Andre faktorer
    Neutral
    Senest opdateretSenest opdateret

      Der kan også være andre karakteristika og kvaliteter ved et casino, der påvirker sikkerhedsindekset, f.eks. gevinstgrænser, lave udbetalingsgrænser, falske spil, falske licenser, ringe eller ingen kundeservice, et netværk af landbaserede filialer osv.

      Licensudstedende myndigheder

      • km
        Comorerne (Anjouan Gaming)ALSI-202504039-FI2
        Verificeret
      Klager over NeoCasino
      Indsend en klage

      Spil

      Se spiludvalget hos NeoCasino – hvilke typer spil de har, hvilke spilleverandører de benytter, og hvilke titler der er de mest populære.

      Spiltyper

      Spillemaskiner
      Roulette
      Video poker
      Blackjack
      Betting
      Bingo
      Baccarat
      Jackpotspil
      Live spil
      Poker
      Craps og terninger
      Keno
      Skrabespil
      Spil på eSport
      Crash-spil
      Tilgængeligt: 4 Ikke tilgængelig: 11

      Spilleverandører

      Vis alle (23)
      • Novomatic
      • Nolimit City
      • Evolution Gaming
      • Pragmatic Play
      • Betsoft Gaming
      • Playson
      • Amatic

      Bonusser på NeoCasino

      Se alle bonusser fra NeoCasino, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

      Casino Guru
      Vi giver spillere indsigt i gambling.

      Betaling

      Se en oversigt over betalingsmetoderne hos NeoCasino sammen med de relevante beløbsgrænser og gebyrer ifm. transaktioner til og fra din casinokonto.

      Betalingsmetoder

      Vis alle (33)
      • Neteller
      • Skrill
      • PaysafeCard
      • Mastercard
      • VISA
      • eps-Überweisung
      • Multibanco

      Transaktionsgrænser

      Udbetalingsgrænser
      Ikke begrænset for EUR
      Gevinstgrænser
      Ukendt

      Valuta

      Traditionelle

      Understøttede Fiat-valutaer

      DKKEURCADCHFJPYNOKNZDPLNSEK

      Kundeservice

      Vil du vide mere om mulighederne for kundeservice på casinoet? Se de understøttede sprog og supporttyper – og hvordan kundeservice klarede sig under vores tests.

      Sprog

      Website
      Kan spilles i 15 sprog
      DanskEngelskFranskSpanskTysk 10 mere
      Live chat
      Kan spilles i 15 sprog
      DanskEngelskFranskSpanskTysk 10 mere
      Kundeservice:
      Kan spilles i 15 sprog
      DanskEngelskFranskSpanskTysk 10 mere
      Rating af livechat
      Under middel
      Senest opdateretSenest opdateret
      Dato og tester
      Rating
      28.11.2025
      Igor P.
      Under middel

      Brugeranmeldelser af NeoCasino

      Her kan du dele dine oplevelser med NeoCasino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

      Brugerfeedback:
      Blandet

      Ratet af 9 brugere

      Meget positivPositivNeutralNegativMeget negativ

      Har du prøvet casinoet?

      Skriv en anmeldelse
      Casino Guru
      Vi giver spillere indsigt i gambling.
      • 6 dage siden
      Support here has been very helpful most of the time. Agent named Emma helped me recover my account after I got locked out. Took 10 minutes, didn't make me feel stupid despite me clearly being an idiot with my password. But the first withdrawal experience was the opposite. Took three days, got cancelled once for "security," had to re-request it. Felt like they don't trust anyone at first. Once you're verified it gets better but that first payout is a mission. Almost gave up honestly.
      • Support agent my locked account in 3 minutes. No judgement, just helpful.
      • First withdrawal took three days and got cancelled once for "security." Almost gave up on the casino entirely..
      • 4 uger siden
      I starten var spillet rigtig sjovt, men da det var tid til at hæve mine gevinster, kunne jeg ikke, selvom jeg var verificeret. Jeg kontaktede derefter support, som fortalte mig, at min udbetaling allerede blev gennemgået. Men fordi pengene ikke var låst i udbetalingsprocessen, lykkedes det mig stadig at spille dem væk. Tak for ingenting! Supporten var utrolig uvidende. Selvom jeg havde ret og ønskede hjælp, bad de mig om at vente, og at alt var fint, selvom det ikke var det.
      • Mange spil
      • Siden er tydeligt opstillet
      • Supporten (Ashley) var meget arrogant og løj for mig, hvilket resulterede i et tab på over €1000.
      • Supporten er uhensigtsmæssig og lader bare folk vente.
      • Mange spil virker ikke.
      NeoCasino
      Thank you for your feedback.

      We're sorry to hear that your experience did not meet your expectations.

      Please note that when a withdrawal request is submitted, it enters the review process. During this period, if the withdrawal is not locked, it can still be cancelled by the player, allowing the funds to return to the playable balance. Our support team can only provide the information available at the time of the inquiry and cannot alter the withdrawal status while it is under review.

      We're also sorry to hear that you were dissatisfied with your interaction with our support team. Providing professional and courteous assistance is very important to us, and we appreciate you bringing your concerns to our attention. Your comments regarding the quality of support and your overall experience will be shared with the relevant team for review.

      Regarding the games you mentioned, if you encounter any titles that are not functioning correctly, we encourage you to contact our support team with the game name, provider, device, and browser used so we can investigate the issue further.

      Thank you for taking the time to share your feedback.

      -The NeoCasino Team
      • 1 måned siden
      My experience here has been generally positive, the game variety is seriously great, tons of options to keep things fresh. I actually had some big wins here, which always makes a casino feel a little more magical.Payouts do come through but sometimes they're slower than expected, especially those first few withdrawals. That part can test your patience a bit. Support is helpful when you need them, and overall the whole place feels pretty reliable, like, you're not constantly worrying if you'll ever see your money. That said, you definitely need some patience when it comes to withdrawals.
      • Many new games, good choices
      • Professional and helpful support
      • Very slow payouts occasionally, not what they advertise here and there
      NeoCasino
      Thank you for your thoughtful feedback!

      We’re delighted to hear that you’ve had an overall positive experience and that you’re enjoying the wide variety of games available on the platform. It’s also great to know that you’ve had some memorable wins and found our support team professional and helpful.

      At the same time, we appreciate your comments regarding withdrawal processing times. While many withdrawals are completed quickly, some, particularly initial withdrawals, may require additional security, verification, compliance, or payment-provider-related checks before they can be finalized. These procedures are in place to ensure the safety of both our players and the platform.

      We understand that waiting longer than expected can be frustrating, especially when it differs from your expectations. Your feedback regarding payout speed and consistency has been noted and will be shared with the relevant team as we continue working to improve the overall player experience.

      Thank you again for taking the time to share your experience with us!

      -The NeoCasino Team
      • 2 måneder siden
      Technically, the platform is flawless. Everything runs smoothly, no crashes, no glitches. And the structure is really nice, easy to navigate. I'll give them that. But man, there are no winnings. Like, at all. You just keep playing and losing, over and over again. And on top of all that, no bonus after so many losses. Nothing. Zero. Not even a small one to keep you going.
      • Flawless and nice structure
      • Rigged, fake RTP, not possible to win anything
      NeoCasino
      Thanks for your feedback, we appreciate you sharing your honest experience.

      We’re glad to hear that you found the platform technically smooth and easy to navigate. Providing a stable, fast, and user-friendly experience is something we work hard to maintain.

      At the same time, we’re sorry to hear that your gameplay experience has felt frustrating and unrewarding. However, we would like to clarify that game results are determined by certified RNG (Random Number Generator) systems provided directly by licensed game providers. Neither the platform nor the casino can manipulate or alter RTP outcomes or game results.

      We understand that extended losing streaks can understandably create frustration, especially when bonuses or rewards do not arrive at the expected moment. Promotional offers and bonus eligibility can vary depending on campaign conditions, account activity, and other criteria.

      Your feedback regarding gameplay experience and bonus frequency has been noted and will be shared with the relevant team for review.

      -The NeoCasino Team
      • 2 måneder siden
      Having 24/7 support on live chat and email is an absolute lifesaver, especially when you're confused or something goes wrong. It's nice knowing someone's always there.
      But here's where my good mood completely evaporated. I tried making numerous withdrawal like, multiple attempts and every single one got rejected. Support blamed my bank and asked to try another method, which took 4 days to get approved.
      • Live chat 24/7
      • Almost impossible to withdraw your funds
      NeoCasino
      Thanks for your feedback, we really appreciate you taking the time to share your experience.

      We’re glad to hear that our 24/7 support via live chat and email has been helpful when you needed assistance. Being available at all times is something we take seriously, so it’s great to know it made a difference for you.

      At the same time, we’re sorry to hear about the difficulties you faced with your withdrawal attempts. Rejections can sometimes occur due to payment provider restrictions, bank-side limitations, or security checks tied to a specific method. In such cases, trying an alternative method is often required, which can unfortunately extend the overall processing time.

      Please be assured that withdrawals are never rejected without a valid reason, and the process is not intended to prevent you from accessing your funds. We understand how frustrating this experience can be, especially when it takes several attempts to find a working solution.

      Your feedback has been noted and will be shared with the relevant team to help improve both the process and communication moving forward.

      -The NeoCasino Team
      • 4 måneder siden
      Great support agent went above and beyond. Fixed a bonus issue and reset my free spins as apology. But late withdrawals are still a problem. Even with good support, the finance team moves at a snail's pace...
      • Great support when you reach them
      • Hella late withdrawals from finance team
      NeoCasino
      Thank you for your feedback! We’re glad to hear that our support agent went above and beyond to resolve your bonus issue and even reset your free spins, that kind of assistance is exactly what we aim to provide. 🎰

      We’re sorry to hear that withdrawals are taking longer than expected. While support can assist with inquiries, finance processing times can occasionally be slower due to routine checks or high volumes. We understand how frustrating this can be and appreciate your patience.

      Your feedback helps us improve, and we hope your next withdrawal is processed quickly!

      -The NeoCasino Team
      • 4 måneder siden
      Good cashback percentage saves it all! Like it especially after bad runs.. But missing methods for deposit means I can't use PayPal anymore. They removed it without notice. Had a to scramble for alternative mis-session..
      • Cashback is great
      • The loyalty levels are satisfactory!
      • Not so many deposit options for my geo
      NeoCasino
      Thank you for your feedback! We’re glad to hear that you’re enjoying the cashback system and that it helps soften the blow after tough sessions. 💰

      We understand your concern about limited deposit options in your region, and we’re sorry that PayPal is no longer available. We always aim to provide alternative methods so players can continue playing smoothly, and your feedback helps us identify where improvements are needed.

      We appreciate your honest review and hope you continue enjoying the platform and its loyalty rewards! 🎰

      -The NeoCasino Team
      • 4 måneder siden
      300 free spins for newbies first had me excited. Then one agent explained me the 60x wagering. Thats like 60x the WIN amount, not even the spin value. So a €10 win needs €600 wagered. Absolutely delusional requirements.
      • 300 spins seem to be a nice perk and the support was helpful to activate them
      • 60x wagering for free spins is robbery
      NeoCasino
      Thank you for your feedback! We’re glad you found the 300 free spins appealing and that support assisted you with activation. 🎰

      To clarify, the 60x wagering requirement applies to the winnings generated from the free spins, not to the number of spins themselves. This structure is clearly outlined in the Bonus Terms & Conditions prior to claiming.

      While we understand that higher wagering may feel demanding, it is a standard promotional format and ensures fair and consistent application of bonuses across all players. Bonuses are always optional, and players can choose whether the structure suits their playing style before opting in.

      We appreciate you sharing your perspective.

      -The NeoCasino Team
      • 4 måneder siden
      I will be fair.. The site is honest and good variety of games and I have tried to talk with customer support by chat and they were good and fast. I have deposited 3 times with no chances to win and when I decided to withdraw the rest of my money I faced a problem with KYC verification..
      • Kind and friendly support
      • Document verification is a nightmare
      NeoCasino
      Thank you for the balanced review. We appreciate you acknowledging the game variety and the responsiveness of our live chat team.

      Regarding KYC, we understand how frustrating the verification process can feel, especially when you’re simply trying to withdraw your remaining balance. Please note that document verification is a mandatory regulatory requirement and applies to all licensed casinos. In some cases, additional checks or re-uploads are needed if documents are unclear, expired, or missing required details.

      Our support team is always available to guide players through the process and help resolve verification issues as quickly as possible. Once verification is completed successfully, withdrawals proceed normally.

      We appreciate your honesty and hope this clarifies why these steps are necessary.

      -The NeoCasino Team

      Debat om NeoCasino

      Diskuter alt om NeoCasino med andre spillere, del din mening, og få svar på dine spøgsmål.

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