Hello, iheededthecall!

We sincerely apologize for the difficulties you've encountered with your withdrawals. We have thoroughly reviewed your case and consulted with our Payment Team to provide you with a clear explanation.

The Bitcoin payment method was temporarily unavailable due to technical issues. Occasionally, payment providers undergo maintenance, during which we temporarily remove these options from the site until they are fully operational again. Additionally, the bank account option was restricted to deposits only and was not available for withdrawals.

Regarding your card withdrawals, they were declined due to the need for card verification. You submitted the necessary verification documents on August 23rd, and then attempted your last withdrawal shortly after. Unfortunately, our Security Department requires additional time to process and review such information. However, your card has now been successfully verified, and the Bitcoin method is also functioning properly again, so you should not experience any further issues with withdrawals.

We have also reached out to you directly from the email address customer.claims@megapari.com for further assistance.

Thank you for your patience and understanding.

Best regards,
MegaPari Team