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Casino Guru

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1 år sidenOriginalOversættelse
I liked they're games and before dealing with there business side of things thought they were a good casino. But after doing a little deposit dude to only having enough for a little deposit i tried them out. The next time i came to play i wanted my welcome so i put it in code box and deposit 50 USDT about 70 dollars and then don't get a bonus they inform me that i had done my first deposit so i don't get the welcome. I politely say ok and I'm done then send me back my money . They say i have to wager 100% of my deposited money before i can get back my own money and this isn't attach to a bonus it's just the exact same i put in. Additionally even thou they know i just want my money back and to close my account. But to scumbag out even more they want me to verify. To get my funds back from these scumbags i have to verify. I don't want to play and they've given me nothing but still they're doing anything they can to boot return my money. So if you read this and still deposit here. We'll be your fault when they rip you off
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  • Good game selection
  • Nice interface
  • Do honor they're deals
  • Won't return money you don't want to play at the casino
  • Unfriendly and unhelpful agents
  • Preditory casino only out for money will rip you off.
1 år sidenOriginalOversættelse
They are trying to deny my 550$ win on the premise that a 2$ bet is to large on a 30$ deposit. Beyond 5he fact that i almost never make 1$+ bets but did here cause it kept glitching and making me go to support 6 times in an 2 hours, each time taking 10 to 15min waiting for support. I'm beyond disgusted with this casino and will never play here again. I hope MGA does their jobs cause these casinos are getting away with so much money with scummy practices. Sadly I'm almost thinking of stopping online play I'm near 11grand in denied winnings. Not to be hard on the gaming authorities but they are not doing enough with the amount of rip off I've encountered.
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  • Great games
  • Good win lose ratio thou when denied winnings this isn't a positive
  • Nice interface
  • Unique games
  • Don't pay wins,
  • Support is really slow
  • Games malfunction then you need to go to support everytime to be able to switch games
  • They straight up lie to try and avoid paying wins
1 år sidenOriginalOversættelse
I would give 1 star but they have some really good games here. Won't get me to come back once paid but was excited when i found them. Then i win big and was reduced which i admit I'd seen during my view of 5he bonus. But then they stopped my withdrawal twice without informing me and had my account locked out till they did verify me. Tomorrow is a week and I'm still not paid and can't win cause they've told me any wins i get will be reduced till they stop dicking around. Totally unimpressed with their kyc and policies. I won't go back after I'm paid out.with all the problems i had here in the end they paid me out in full so i raised the review by 1 star to 3 still don't think they're a good casino but they aren't criminals. Unlike the next place I'm needing to report for not only lying but denying my 550 $ win.
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  • Great games a few megaways i hadn't seen anywhere else
  • Slow to pay but they do pay i suggest not taking a bonus here
  • Win lose ratio was good
  • They take there time doing kyc
  • They lock your funds at 200$ max till they finish
  • Bonus sounds like you get 3 at once but is actually divided between 3 deposits
  • Staff in chat are unable to do anything for the horrible wait times on withdrawals.
1 år sidenOriginalOversættelse
Started of great it said I'd get 255 spins at .10$ but gave them at .25$. but that's where my fun hear ended. I was playing green knight and it has a multiplier that comes up once every 5 spins or so sometimes 3 spin sometimes 8. But when it comes up the prize is multiplied by 2,5,10,50 and 100. The first rip off came when on a X10 multiplier i won 20 cents but in the row was a wild with another X10 multiplier. So the win should have been .20 x 10 x 10= 20$. So i went to the support told them what happened. They asked for a screenshot. Well i hadn't taken one so i used 8 bucks till i hit the bonus round where every round is multiplied the first round at x2 it paid nothing i then hit 5 extra spins all at X5 i made .66$ the next 2 were losers too but the final spin i got 4 horses in a straight line which at my 20 cent bet equaled .30$ but it's at 100 times the win so 30$ i was paid 3 dollars. West casino started saying you only get the top bonus if a wild is in the win well that's not in the rules anywhere. It states that everyround is multiplied by the top win box. So they not only changed the win ratio on the game and are not using it like avalon78 where i have played this before. I even went to the pay table to check if i missed something but it said just like i stated to casino management. That 4 horses x100 at ,20$ is 30$ win. So all i can say is don't play here. They definitely will ripp you off and mean to do it.
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  • Great welcome thou you'll never cash it
  • Support that's always availible. But don't help
  • Good games sadly with win ratios altered
  • Everything
WestCasino
1 år siden
Hello Dagan,

Greetings from WestCasino!

I can see that your customer support team has explained how the multiplier for the game function and, I hope that you will consider changing your review accordingly.

All the best,
Eduard
1 år sidenOriginalOversættelse
Hi not sure about the withdrawal stuff I've been hearing cause I've never won here. But i have been given alot of promotions and free bets here. Thou only thru email i have had friendly communication. I enjoy the games here and I like there not attached to the other group who uses the same game profile. Because i really like the games. If things are slow because these guys are a little fish is the casino portfolio. Hopefully as long as they don't flounder the fact that being good to your customer is the only way when small in a giant fish bowl. I'll write another review after I've won and see the withdrawal process myself
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  • Great games
  • Great no deposit promotions
  • Not complicated verification
  • No live support
  • Supposed long wait times on withdrawals
  • Little casino issues
2 år sidenOriginalOversættelse
This is my favorite casino of over a hundred I've played at. My first withdrawal they paid me before i was even verified and in 18 hours. Any time I've had an issue they actually fixed the issue. The games here are great, i love goonies. They've never tried to ask for extra verification or any other way of delaying payment. Has both e transfer and etransfer request. I really can't say anything bad about this casino. All i can say is out of 150 casino they're the best
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  • During transaction days paid me within 18 hours mon-thurs
  • Great game selection
  • Friendly helpful support
  • Offers spins at least once a week
  • Not alot of bonuses to choose from in offers
  • Friday thru Sunday no cash out staff
2 år sidenOriginalOversættelse
I've played at alot of casinos online and do well at it. I have a knack for identifying games that pay. I've ran into more bad casinos then good ones. Bad meaning they take days to weeks to pay you when you win or use the verification system to delay and screw over their clientele. Thou they did make it hard for me to verify. They have become the best casino I've played at. They have great games and their customer service was friendly even when i was angry at their verification team at the start. I recommend that everyone who enjoys online slots and games should check these guys out. You wont be disappointed unless your luck is terrible which isn't wills casinos fault. The best 3 places I've found are will's casino, bet victor and duelz. I rate them in this order too. So gamblers check out wills casino
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  • Good friendly support
  • Great game selection
  • No long wait on being paid if you win
  • Great win to lose ratio
  • Friendly and helful staff
  • Over verify compared to other places
  • Promos are only ok i almost never use them
  • Min deposit is 20$
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