Jeg vandt 800 €.
Jeg var allerede verificeret, og kasinoreglerne siger, at kun over 2000 kræves en yderligere verifikation, men okay, ikke engang så vigtigt.
Kasinoet ville ikke engang informere mig om, at der var et problem, men jeg var nødt til at presse hele processen hele tiden, mens jeg fik forskellige anmodninger hver gang, fra forskellige medarbejdere. Efter at jeg havde udfyldt dem, fik jeg hver gang nye anmodninger, som ikke engang var i overensstemmelse med deres egne regler på deres side. De siger, at pdf-filer er ok på siden, men afviser det så i e-mails. De siger, at det er muligt at hæve op til 2000€ uden yderligere/særlig verifikation, men opfind nye allerede opfyldte krav hver gang.
I deres egen dokumentsektion kan man se, at de ikke engang har tjekket alle mine dokumenter (dem, der var relevante og udfyldte alle anmodninger). Den side viser også, hvad der stadig mangler, mens 2 medarbejdere hævder, at de allerede er blevet opfyldt.
dJeg har aldrig været vidne til sådan en adfærd, jeg var absolut villig til at trække mig inden for de første timer eller dage, mens de mishandlede mig. Efter så mange problemer indså jeg, at jeg aldrig ville se mine penge igen, og så spillede jeg dem væk.
I won 800€.
I was already verified and the casino rules say only above 2000 a further verification is required, but okay, not even that important.
The Casino wouldn’t even inform me that there was a problem but I had to push the whole process all the time, while I got different requests each time, from different employees. After I fully fullfilled them, I each time got new requests, not even compliant with their own stated rules on their page. They say pdf files are ok on page but then deny it in emails. They say withdrawal up to 2000€ without further/special verification is possible but invent new already fullfilled requirements each time.
In their own documents section one can see that they haven’t even checked all my documents (the ones that were relevant and fullfilled all requests). That page also shows what is still needed while 2 employees claim that they have already been fullfilled.
dI never witnessed such a behavior, I was absolutely willing to withdraw within the first hours or days, while they maltreated me. After so much problem causing I realized I would never see my money again and so I gambled it away.
