Opdater... Jeg modtog min præmie og justerede min vurdering, så den afspejler det. Modtog også ekstra bonus! Tak 😊! Jeg har justeret min vurdering til meget positiv 😊
Der er gået omkring 10 dage siden jeg tilmeldte mig, lavede et par indbetalinger med bonus og uden bonus.
Jeg kom på 3. pladsen i deres turnering og vandt en pengepræmie på $147, fik e-mail om det, men ingen penge på min konto. Jeg chattede support to gange, og alt hvad de siger er at vente lidt længere lol.
Bitwin, send ikke dine kunder en tillykke-e-mail med "klik her for din præmie" uden en præmie. Jeg vidste, at jeg havde vundet 3. allerede, da det var i profilen. Jeg vil også gerne nævne, at deres side siger, at turneringspræmier belønnes automatisk, når turneringen slutter. Vi får se, hvor lang tid det tager. Jeg kan godt lide layoutet og spillene her, men jeg kan holde pause ved indbetalinger for at se, hvordan dette afventer. Jeg forlader neutral vurdering og vender tilbage for at justere senere.
Update... I received my prize and adjusted my rating to reflect. Also received extra bonu! Thank you 😊! I have adjusted my rating to very positive 😊
Been about 10 days since I signed up, made a few deposits with bonus and without bonus.
I came 3rd place in their tournament and won a cash prize $147, got email about it but no money in my account. I did chat support twice an all they say is wait a little longer lol.
Bitwin, don't send your customers a congratulations email saying "click here for your prize" without a prize. I knew I had won 3rd already as it was in profile. I'd also like to mention that their site says tournament prizes are rewarded automatically when tournament ends. We will see how long it takes. I like the layout and games here but I may pause on deposits to see how this pends out. I'll leave neutral rating and will come back to adjust later.