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Skycrown Casino – Anmeldelse
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Hollycorn N.V.
Hollycorn N.V.
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2022
> 100.000.000 kr.
  • Curaçao (Curaçao Gaming Control Board)
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Skycrown Casino – Anmeldelse

Efter en tilbundsgående evaluering af Skycrown Casino har vi givet det et sikkerhedsindeks over middel. Det er generelt et fornuftigt casino at spille på, men der er stadig et par ting, der kunne være bedre. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. Skycrown Casino er relateret til nedenstående online casinoer, og det trækker ratingen ned. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er Skycrown Casino et af de største online casinoer på markedet. Casinoet har en enorm omsætning og et kolossalt antal spillere. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

Vores database indeholder p.t. 0 konkrete klager over casinoet og 2 klager over casinoer, der er relateret til det. Klagerne har i alt udløst 9.122 sorte point til casinoet. 9.122 af pointene kan henføres til relaterede casinoer. Du kan læse mere om klagerne og de sorte point under "Hvad er sikkerhedsindeks?".

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Skycrown Casino har et sikkerhedsindeks over middel. Ratingen har det fået, fordi det gør mange gode ting, men alligevel har en række udfordringer, der forhindrer det i at være rigtig godt. Casinoet er dog under alle omstændigheder et godt sted at spille.

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Brugeranmeldelser af Skycrown Casino

Her kan du dele dine oplevelser med Skycrown Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

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Vi giver spillere indsigt i gambling.
• 2 måneder siden
Enjoyed playing at casino, when I was a member before I was barred, delayed, excluded without my knowledge or permission. But, that the least of my concerns... Chasing support and casino since November last year. Support just does not support, don't even think there is anyone behind support! Truly I don't, I've had email replies from support that are completely unrelated or irrelevant! Continue to apologise and so so sorry for extended delays, ask me to show patience, even after 330 days if waiting and thousands of emails sent to and fro!
Inform you via email that an email will arrive very soon, 13th July fines ri mind, the exact same email came the other day telling me the exact same thing, that an email will arrive very soon... They are full of shit, and why u don't believe anyone is even behind support!
  • No support, lie, thieving my money, tell in circles, don't answer any of my questions or concerns
Skycrown Casino
Dear Mikeee33y,

Thank you for sharing your feedback. We are very sorry to hear about the frustrations you’ve experienced with your account and the delays in communication. This is certainly not the level of service we aim to provide, and we understand how difficult such delays can be.

Please know that our support team is committed to assisting all players, and we take your comments seriously. To resolve your concerns more effectively, we encourage you to contact us directly at [email protected] so that our team can review your case and provide a thorough response.

We appreciate your patience and hope to restore your confidence in our service.

Best regards,
Skycrown Casino Team
• 2 måneder siden
Do not expect to get any money deposited back. They take money quick no problems. To get your money back the verification is actually impossible. They want evidence of deposit with a time stamp..no bank statement has the time.. so you go around in circles....You give them exactly what they ask for and they ask for the same thing again....Absolute scam.
  • take money easily
  • fun to play
  • Do not expect to get paid
  • absolute scam youll never get your money back
  • verification is impossible.
Skycrown Casino
Dear Jodie83,

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Please be assured that our verification process is designed to ensure the security of all player accounts and transactions.

We understand that some documentation requirements can feel frustrating, and our support team is always available to guide players through the process to help complete withdrawals successfully.

If you would like us to look into your case in more detail, please contact our support team at [email protected], and we will be happy to assist you.

Best regards,
Skycrown Casino Team
• 4 måneder siden
SkyCrown Casino – You’ll Have to Fight to Get Paid

I’ve been playing at SkyCrown Casino for over a year and have deposited around $25,000 or more. I’ve made four successful withdrawals of $1,000 each—but each one took about 3 weeks to process.

In August 2025, I had several big wins: $10K, then $17K, and most recently $20K on August 1st. I requested two withdrawals of $7,500 (total $15K). That’s when I noticed you can now recall your pending withdrawals—something that wasn’t allowed before. Unfortunately, I fell for it. While waiting, I got frustrated and recalled the funds, played a bit, and ended up losing everything.

Determined not to repeat that, I tried again and split the next withdrawal into smaller amounts: three $2,000 withdrawals, one $1,500, and one $1,000. I played $500 from the $1.5K and tried to withdraw the rest. But the $1,000 got rejected because I selected Mastercard instead of bank transfer (even though my other withdrawals were via bank and are still pending).

When I contacted my VIP manager, she suggested I recall and re-request the withdrawals in smaller amounts—which I had already done. I asked why the other pending withdrawals haven’t been processed. No reply.

Let’s be real: the games are fun, but if you can’t get your winnings, what’s the point? SkyCrown seems to intentionally delay payouts, especially if they sense you’re a regular or impulsive player. It feels like they’re waiting for you to crack and gamble the money back—and many probably do.

If you’re not prepared to wait weeks, chase support, or make public complaints on third-party review platforms, you probably won’t get paid. That’s the harsh truth.

I have all the screenshots and evidence to support everything I’ve said. Once I receive what I’m owed, I’ll be closing my account for good. I was a daily depositor, but they clearly don’t value loyal players—just your money.

This is my honest warning to anyone thinking of playing: don’t waste your time or money unless you’re ready to fight for every dollar you win.
  • Good selection of games to lose on
  • Extremely slow withdrawal process
Skycrown Casino
Dear Bkjk33est2097,

Thank you for taking the time to share your detailed experience with us. We are truly sorry to hear about the frustration you have faced, particularly regarding withdrawal delays and the difficulties you have described.

We want to assure you that every withdrawal request is carefully reviewed and processed in line with our security and compliance procedures. However, we also recognize that extended processing times and unclear communication can be very discouraging. We sincerely apologize for the inconvenience this has caused.

Please rest assured that we take your concerns seriously, and our team remains available to assist you directly. If you would like us to check the current status of your withdrawals, kindly reach out to us at [email protected] so we can follow up in detail.

We appreciate your patience and your loyalty as a long-term player, and we regret that your recent experience has not reflected the standards we strive to maintain.

Best regards,
SkyCrown Casino Team
• 5 måneder siden
I can not see how this Casino could possibly get any decent reviews? They stall you, with your withdrawals with their vip managers asking for screenshots of your deposits in UTC time when you are in a completely different timezone. The managers promptly return correspondence in the beginning but if you win a substantial amount such as I did, you will find a good 14 hours to 48 hours delayed replies from them when you attempt to withdraw. Camille my manager made me feel so terrible for wanting to withdraw money that I rightfully won, I actually got severe depression and in anger and sorrow played the money back through as they made it clear that is what they wanted. Don't be fooled, they will pay you out smaller amounts like $6000 and such but when you hit the higher amount like $42 000 like I did they make it as hard as they possibly can to get any of it until the point you just give in and play the money back through. I have evidence of screenshots from the conversations between Camille the manager and myself and when anyone reads it, they immediately have the opinion that they ad no intention of paying out the withdrawal but wanted the money to be played back in. DO NOT RISK THIS SHEISTY PACK OF IDIOTS.
  • Nothing
  • The stalling of withdrawals by the VIP managers
  • No care or urgency by the support agents in live chat when making a complaint or enquiry in regards to withdrawals
  • Deceptive manager named Camille
Skycrown Casino
Dear Rampage36,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your recent experience, and we deeply regret that you felt disappointed during your withdrawal process.

At Skycrown Casino, we are fully committed to creating a fair and transparent gaming environment for all our players. While we understand that additional verification steps — such as requesting deposit confirmations in UTC — can be inconvenient, they are part of our regulatory obligations designed to protect both our players and the integrity of the platform.

We sincerely apologize if you felt pressured or unsupported at any point during your interaction with our VIP team. This is never our intention. Delays in response can sometimes occur due to high volumes or the need for thorough checks on larger transactions, but we are constantly working to improve response times and communication clarity.

Please know that we take your concerns very seriously, and we would be happy to review your case in more detail. You are welcome to contact us at [email protected] for a more in-depth resolution.

Thank you again for your feedback — it helps us improve, and we remain dedicated to ensuring all our players feel respected and valued.

Best regards,
Skycrown Casino Team
• 7 måneder siden
Så i starten vinder man godt, nogle gange taber man og nogle gange vinder man, men så bliver man bare flået af!!
Meget værre er VIP-en uvenlig, fortæller dig, hvad du vil have. Dad Casino, kunne kun udbetale hver 30. dag (seriøst)
Så ville jeg udelukke mig selv, jeg skulle bare acceptere pausen (slutningen)!!
Først da jeg skrev at dette skulle respekteres blev kontoen lukket!!
Meget tvivlsom butik, efter en sejr kommer der intet, og jeg mener ingenting!
  • Kun godt i begyndelsen, derefter uvenlig og svigagtig
  • Ikke anbefalet
  • VIP under jorden
Skycrown Casino
Kære Biancale4,

Vi sætter pris på din feedback og forstår din skepsis i betragtning af de blandede anmeldelser. Vi vil gerne forsikre dig om, at vi er forpligtet til en fair og effektiv spiloplevelse.

Tillykke med din seneste sejr! Vi håber, at din bekræftelsesproces forløb problemfrit. Vi forstår vigtigheden af rettidig tilbagetrækning og arbejder aktivt for at sikre, at din oplevelse er positiv.

Vi sætter pris på din fleksibilitet i at prøve forskellige betalingsmetoder og indsende de nødvendige dokumenter. Disse trin hjælper os med at opretholde et sikkert spilmiljø og sikre en smidig udbetalingsproces.

Tillykke igen med din sejr, og vi håber, du får en positiv oplevelse med vores casino. Tak, fordi du valgte os til din spilunderholdning, og vi ser frem til at betjene dig i fremtiden.

Med venlig hilsen,
SkyCrown Casino Team
• 8 måneder siden
I have used this casino for a couple of years and when I win and withdrawal it won't let me withdraw back to bank card I deposited from i have to do bank transfer and it takes the full 7 working days i am waiting on over 10 grand
  • Good games
  • Slow payments
Skycrown Casino
Dear Garbs8880,

Thank you for taking the time to share your experience and for being a long-time player with us — we truly value your loyalty.

We understand how disappointing delays can be, particularly with larger withdrawals. While we strive to process all requests swiftly, certain payment methods may occasionally be temporarily unavailable due to technical or provider-side limitations. In these cases, bank transfer is offered as a secure alternative, although we recognize that the processing time may take longer than expected.

If you have any concerns or need further assistance, please don’t hesitate to contact our support team at [email protected] — we’re always here to help and ensure you have the best possible experience.

We appreciate your patience and understanding, and we’re here to support you every step of the way.

Best regards,
Skycrown Casino Team
• 8 måneder siden
If I could give zero stars, I would. SkyCrown Casino is hands down the most dishonest, shady, and unprofessionalgambling site I’ve ever dealt with. I deposited money through crypto, followed all their rules, and guess what? They stole my deposit and are now making up excuses to avoid paying me.
First, they tried to tell me my deposit was "too small"—which is a complete LIE because I have video proof showing I met their minimum deposit requirement. Their own website says the minimum for XRP is 0.001, and I deposited more than that. So what’s the excuse now, SkyCrown?Then they hit me with the classic "funds were lost" excuse. Oh, really? You took my money, it reached your wallet, but now it’s magically gone? Sounds like a straight-up scam.
Oh, and let’s not forget their non-existent customer support. They take their sweet time responding, and when they do, it’s just copy-pasted nonsense. They refuse to actually investigate or take accountability.BEWARE: If SkyCrown decides they don’t want to credit your deposit, you’re screwed. They can claim whatever they want, and they won’t give you your money back.This site is a fraudulent, unethical, and unreliable casino that will gladly take your money but won’t hesitate to make it disappear when it benefits them. Save yourself the headache and go somewhere legit.
  • SkyCrownScam #SkyCrownCasinoFraud #SkyCrownTheft #SkyCrownStealsMoney #ScamCasino#RiggedCasino#SkyCrownScammers #CasinoScamAlert #CryptoScam #DoNotPlaySkyCrown #SkyCrownExposed#SkyCrownIsTrash #OnlineCasinoScam #AvoidSkyCrown #SkyCrownLies
Skycrown Casino
Dear BrittBrown,

We’re truly sorry to hear about your experience and understand how upsetting this situation must be. Your concerns are taken seriously, and we never want any player to feel ignored or unfairly treated.

Please rest assured that we do not withhold funds without cause. Every transaction on our platform is handled with care, and strict internal procedures are followed to ensure transparency and fairness. That said, if there has been any issue with your crypto deposit, we would like to investigate it thoroughly and resolve it as quickly as possible.

To do this, we kindly ask you to contact our support team directly at [email protected], including any relevant transaction details or proof. This will help us track your case properly and provide a fair resolution.

We genuinely appreciate the opportunity to make things right and hope to regain your trust.

Best regards,
Skycrown Casino Team
• 1 år siden
In order to cash out my winnings, I needed to complete the verification process which was straight forward in providing identification information.

I was declined after providing my bank details, address and passport information, there was a consistent rejection of information I further provided at their request. This level of review from SkyCrown Online Casino appears to be a delay tactic to not pay out winnings. I deleted all documents uploaded to my SkyCrown account, and deleted SkyCrown from my computer. I have blocked their email address. I want no further contact from them.

I would not recommend SkyCrown to anyone.
  • Verification process was excessive and without logical decisions.
  • Delay tactics in verification process to avoid payment of winnings.
  • Multiple request for the same information after continued rejection.
Skycrown Casino
Dear mhonan508,

Thanks for your review!

We're very sorry to hear about your negative experience during the account verification process and using our Casino.

Please note that all players agree to complete the mandatory verification process before withdrawal as stated in our terms and conditions. This process is crucial to ensure the safety of both our players and the Casino. Therefore, all requested documents must strictly meet the required criteria.

We strive to make this process as easy as possible, but we understand that difficulties may arise, and we sincerely apologize for this. It is never our intention to delay withdrawals, and we are committed to ensuring that our verification process is fair and transparent.

If you ever decide to reconsider your decision, our support team is ready to help resolve any issues you may have. You can contact us via live chat or email at [email protected].

Once again, we apologize for any frustration this has caused and look forward to regaining your trust!

Best regards,
SkyCrown Casino Team
• 1 år siden
Protect your money AND your Identification documents and DO NOT play with this casino. Find a different casino.

Poor customer service.
Below POOR gameplay.
Fake promotions.
Support staff automated Ai - no real human interactions.
No help offered.
No escalation process.


You will never win when depositing with your own funds. Wins only occur with bonus money and wins on bonuses are capped at low values.

This casino falsely advertises fast payouts for clickbait. Find a different casino.
  • POOR Game Play
  • POOR Customer Service
  • Scam Website
  • Fraud
Skycrown Casino
Dear Leecee,

Thank you for sharing your feedback! We are sorry to hear that this was your experience, that is not the norm we strive to keep.

We apologize if our customer service did not meet your expectations. Please note that only real human agents support our customers.

We want to hear your issue and make it right. Please contact us directly at [email protected] with more details, and we will do our best to resolve the problem promptly.

We highly appreciate that you are taking the time to leave a review and hope to regain your trust!

Best regards,
SkyCrown Casino Team
• 1 år siden
Been playing for more than 2 years here now, the games are amazing. Withdrawal time also decent but now I can never win here. Deposit multiple times everyday but can't win to withdraw.

Now it feels like deposit your money and forget about it.
  • Good games
  • Despite complaints from others withdrawal was good , don't remember last time I withdrew, I deposit every day
  • You will never win
  • RTP is a lie
  • Just plain truth, you will never win once you start playing regularly here.
Skycrown Casino
Dear thapaprabin10,

Thank you for your continued loyalty and for taking the time to share your feedback with us. We're glad to hear that you've found our games enjoyable and that you've had positive experiences with our withdrawal process.

We understand your frustration regarding your recent gaming sessions and the perception that winning has become elusive. We want to assure you that our games are designed to be fair and random, adhering to strict regulations and standards. However, we acknowledge that luck can fluctuate, and winning streaks may vary for each player.

We encourage you to reach out to our dedicated support team at [email protected]. They are available to assist you with any concerns you may have regarding your gaming experience, including strategies for improving your chances of winning and addressing any technical issues you encounter.

Your satisfaction is paramount to us, and we're committed to providing you with the best possible gaming experience. We hope to regain your trust and restore your enjoyment of our casino.

Best Regards, SkyCrown Casino Team.
• 1 år siden
Do not fall for them!!!!
Use somewhere else than this same with all this review the verification process is just rediculous ive uploaded tons of file that will prove them thats you. Even police doesnt need all that to prove its you. The verification process took forever. They saying same. Over and over now after verification think about withdrawal thats a bait to scam. They all say same bulls**t but nothing is happening.
SAVE YOURSELF!!

As far as I can see, your documents are pending. Please, wait until they are checked by our Finance Department. If we need any additional information, we will contact you via email.
  • Scam
  • Verification impossible
  • WithdrAwal false hope, not gonna happen
Skycrown Casino
Dear miketomboc0024,

We appreciate you reaching out and expressing your concerns. We apologize for any inconvenience you've experienced during the verification process, and we understand the frustration it may have caused.

To ensure the security of our platform and comply with regulatory requirements, we do have a verification process in place. While we strive to make it as smooth as possible, we understand that delays can be frustrating. We assure you that our team is diligently working to review the documents you've provided.

If you have any specific concerns or need assistance with the verification process, we recommend reaching out to our support team at [email protected]. They will be happy to assist you, provide updates on the status of your verification, and address any additional information needed.

We value your feedback and apologize for any inconvenience caused. Thank you for your patience and understanding.

Best Regards, SkyCrown Casino Team.
• 1 år siden
Very very very poor experience used quite a few of these and never had such a difficult time getting verified it's one thing after another I've seriously uploaded over 20 files, these guys could easily steal my information I feel like an idiot,seriously avoid this site like it's cancer I've used alot of gambling sites and it's normally a 5 minute process to get verified and skycrown make it take weeks I give up,now im just here to warn people so they don't go through what I did.
  • None
  • It's easier to get dual citizenship than it is to get verified I'm not even exaggerating
Skycrown Casino
Dear spigggggggggg,

Thank you for taking the time to share your experience with us, and we sincerely apologize for the challenges you've encountered during the verification process.

We understand the frustration you must be feeling, and we want to assure you that your concerns are taken seriously. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention.

We apologize for any inconvenience caused by the extended verification process. We aim to balance thoroughness with efficiency to ensure a secure gaming environment.

To expedite the resolution of your verification, we kindly ask you to contact our customer support team at [email protected] with the necessary information. Our dedicated team is committed to assisting you promptly and ensuring that your concerns are addressed to your satisfaction.

We understand the importance of a smooth verification process, and we are actively working to improve our procedures based on feedback such as yours. Please be assured that your information is handled with the utmost care, and we take your privacy seriously.

Once again, we apologize for any inconvenience you've experienced. Your feedback is vital in helping us enhance our services.

Thank you for your understanding.

Best Regards,
SkyCrown Casino Team
• 1 år siden
I am not sure about the bad reviews. I played with this Casino recently and has been paid multiple times.

The only thing I noticed is that after a win, you don't get another hit even after trying different slots with different bets which I find a bit odd.

After winning $3500 for a $200 investment, I played again for $500 after the money landed on my account and never won anything. I guess that’s Gamble or unlucky streak? Who knows… but customer service is good, just 50/50 with games after trialling 100 spins with zero winnings couple of days after the big win.
  • customer service
  • Game keeps lagging
  • Doubtful winning second time around
Skycrown Casino
Dear kcl30,

Thank you for taking the time to share your positive experience with our casino! We are thrilled to hear that you have enjoyed playing with us and have received multiple payouts.

We appreciate your feedback regarding the observation about not getting another win after a successful round. We understand that the gaming experience can vary, and we strive to provide a fair and enjoyable environment for all players. Your input is valuable to us, and we will certainly take it into consideration as we continuously work to enhance our services.

It's not uncommon to encounter ups and downs in the world of gambling, and your perspective on the potential influence of luck or a gambling streak is well-noted. We're pleased to hear that you found our customer service satisfactory, as we aim to provide excellent support to our players.

Should you have any further comments, suggestions, or questions, please feel free to reach out to our customer support team. We value your patronage and look forward to providing you with more exciting and rewarding experiences in the future.

Thank you for choosing our casino, and we wish you continued success and enjoyment in your gaming endeavors.

Best Regards,
SkyCrown Casino Team
• 2 år siden
my experience with this company has been challenging at best , depositing money is easy but withdrawing absolute nightmare . Doing the verification process is painful and frustrating at best , provided all docs required yet still not approved then they say ur missing this and that then u speak to their live chat where u will get the same 3 people who do not help at all but just copy and paste information that is not even relevant to your question , you will get more personality from a bot ! apparently finance are still to review yet no one knows how long it will take . so just sit tight ! very disappointing experience which why was always skeptical about offshore online gambling sites ! the site and platform isnt bad itself but the core process around movement of funds that should be most important needs some sort serious improvement! and their cust care team also need to ne better equipped with actually helping customers . i have been sending email to their support team , but they are also quite slow ..:: till then i just keep waiting so i can be verfied ! so i can take my dam winnings after losing so much ..
  • poor customer care
  • difficult to do verification process
Skycrown Casino
Dear philannoyed,

We are sorry to hear about the challenges you've faced. We truly aim for a smoother experience, especially with withdrawals and verification. Your feedback is vital in highlighting areas for improvement.

We understand the frustration surrounding the verification process and the delays in customer support response. Rest assured, your concerns are being taken seriously, and we're actively working to streamline these processes to enhance efficiency and responsiveness.

If there's anything specific you need assistance with or any pending verification issues, please reach out directly to our customer support team. Your situation will be a priority for us to resolve promptly.

We appreciate your patience and understanding during this time. Our goal is to ensure a more positive experience for you moving forward. Thank you for your feedback; it's crucial for us to address these issues and improve our services.

Best Regards,
SkyCrown Casino Team
• 2 år siden
About a week prior to the 26th of July 2023 I won $1000 so I started the "verification " process. What a joke! After a couple of days talking to the live chat staff I had gotten nowhere until I started emailing them and after 5/6 emails I think I got an actual person to reply to me and within 2 hours I was verified. So on the 26th of July I withdrew $1000. Tomorrow will mark day 21 with no money! 21 days!! Every email is a generic response and identical to the email before it. Saying " Our finance department checks all withdrawals on the first come basis" witch means there are potentially hundreds of people still waiting on money.. They don’t like to pay out and clearly are hoping I will cancel my withdrawal and continue to play. That’s not happening. I will come back every 2 days from now on with an update..
update, 23 days no money.
Update, 26 days no money..
Update, 32 days no money.
Update, 40 days no money.
  • The worst customer service
  • Will make it very difficult to withdraw money
  • 21days waiting for my withdrawal and counting
  • Very confusing verification process
Skycrown Casino
Dear Farther,

We sincerely apologize for the extended delay in processing your withdrawal and the inconvenience this has caused you. Your feedback is of great concern to us, and we want to address your concerns promptly.

We understand your frustration with the verification process and the subsequent delay in receiving your withdrawal. Delays in processing withdrawals are not the experience we aim to provide to our valued players, and we sincerely apologize for any inconvenience this has caused you.

We appreciate your patience and cooperation during the verification process. Your verification is a necessary step to maintain the security and integrity of our casino operations.

Regarding the delay in your withdrawal, we want to assure you that we are actively investigating the withdrawal process to expedite the process fastly. Your withdrawal is important to us, and we are committed to ensuring that it is processed as soon as possible.

We apologize for any frustration you've faced, and we genuinely appreciate your patience as we work to resolve this matter. If you have any additional concerns or questions, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your experience with our casino is satisfactory.

Best regards,
SkyCrown Casino Team
• 2 år siden
I understand the pitfalls of gambling, but at one stage went over 50 spins without a line hit then got a $9 line hit on a $3 bet, its either broken or rigged, NFI how you go even 20 spins without something let alone 50. Completely Avoid almost a scam.
Skycrown Casino
Dear Craigandrew1975,

We appreciate you taking the time to share your concerns about your recent experience at our casino. We understand that it can be frustrating when the outcomes of your gameplay do not meet your expectations.

We would like to assure you that our casino operates on a fair and transparent basis. The outcomes of our games are determined by random number generators, which ensure that each spin or bet is independent and unbiased. While streaks of non-winning spins can occur due to the random nature of the games, we understand how it can be disheartening when they persist for an extended period.

Your feedback is valuable to us, as it helps us identify areas for improvement and make necessary adjustments to enhance the overall player experience. We are committed to delivering a fair and enjoyable gaming environment for all our players.

Should you have any additional questions or wish to discuss your experience further, please do not hesitate to reach out to our customer support team. We are here to assist you and address any concerns you may have.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Eish from reviews I am scared if I will get my winning . So far day two and nothing. All I got was your cashout has-been approved. Really need that money 😫
Skycrown Casino
Dear Nelz01,

We understand your concern and apologize for any anxiety caused by the delay in receiving your winnings. Please be assured that we prioritize timely withdrawals and strive to process them as quickly as possible.

The "approved" status indicates that your withdrawal request has been reviewed and authorized for processing. However, the actual transfer of funds may take some time depending on the payment method and any additional verification processes required.

To address your specific case, we kindly ask for your patience while we finalize the necessary procedures to ensure a secure and smooth transfer of your winnings. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. They will be more than happy to provide you with updates on the status of your withdrawal and offer any necessary guidance.

We understand the importance of receiving your winnings promptly and will do our best to expedite the process. We appreciate your understanding and cooperation in this matter.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Kasinoet annoncerer falsk med vilje. Jeg spillede kun live casino og modtog ikke mit live cashback, fordi jeg accepterede de gratis spins (værdi 3 €), som live chatten tilbød mig. Min cashback ville have været meget højere og nu rigtige penge. Kundeservicen er også uvenlig, og udbetalingsanmodninger behandles ikke i lang tid. Hold dig væk fra dette casino og fald ikke for falsk reklame.
  • intet godt
  • Falsk reklame
  • uvenlig kundeservice
  • Lange behandlingstider for udbetalinger
Skycrown Casino
Kære EAPogbaa,

Vi beklager, at du var utilfreds med din oplevelse på vores casino. Vi er kede af at høre, at du har haft problemer med Live Cashback, og at dine udbetalingsanmodninger ikke blev behandlet hurtigt. Dette er ikke op til vores standarder, og vi beklager oprigtigt for ulejligheden.

Vi tager din feedback meget seriøst og vil sikre, at vi forbedrer kommunikationen vedrørende cashback og andre kampagner for at undgå eventuelle misforståelser. Hvad angår tilbagetrækningstider, vil vi gennemgå vores processer og sørge for, at de fremskyndes for at give vores spillere en tilfredsstillende oplevelse.

Kundeservice skal altid være venlig og hjælpsom, og vi beklager, hvis du ikke var tilfreds med servicen. Vi vil gennemgå dette internt og sikre, at vores personale er passende uddannet til at yde den bedst mulige service.

Vi vil gerne undskylde over for dig og forsikre dig om, at vi arbejder på at forbedre vores tjenester. Hvis du har yderligere spørgsmål eller bekymringer, står vi til din rådighed. Tak for din feedback.

Med venlig hilsen,
SkyCrown Casino Team
• 2 år siden
This casino doesn't want to pay winnings. Do NOT PLAY HERE. worst customer support. they do not want to let you withdraw your money.
  • nothing to say
  • confusing bonus structures
  • they do not want let you withdraw your money
  • worst costumer support
  • hidden withdrawal restrictions
Skycrown Casino
Dear researcher,

We appreciate you taking the time to share your feedback regarding your experience at our casino. We take customer concerns seriously and strive to address them promptly and fairly.

Our team understand the importance of timely and accurate payment of winnings, as well as providing exceptional customer support throughout the process. Our reputation and success rely on the satisfaction of our players.

If you believe there has been a misunderstanding or if there are specific details related to your case that require attention, we kindly request you to contact our customer support team again.

Once again, we appreciate your feedback and regret any inconvenience you may have experienced. We are continuously working to improve our services and appreciate the opportunity to address any concerns you may have.

Best Regards,
SkyCrown Casino Team
• 2 år siden
What an absolutely useless bunch of morons these guys are!!! They allow you to deposit using crypto currency or any method however only withdrawals via bank transfer can be used to get any winnings out and this cakes up to 10 days there is only one reason for them to be doing this and that is so that compulsive Gamblers go back and use their balance up I will not be doing that I will be getting my money.
  • Good game collection
  • Nothing else
  • Useless customer support
  • Casino guru must be getting paid to have them this highly rated
Skycrown Casino
Dear stujohnhearns,

We apologize if you encountered difficulties with our withdrawal options and customer support. We strive to provide a positive experience for all our players, and we appreciate your feedback, as it helps us improve our services.

Regarding withdrawals, we understand that bank transfers may take longer than desired. We are constantly working to expand our withdrawal options to provide more convenience for our players.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We appreciate your support and hope to have the opportunity to regain your trust in the future.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Sky casino is one of the worst casinos. Most hosts don't know much and won't help with your enquiry. I also had a large withdrawal and after 10 days contacted them they still can't give me an answer when it will reach my bank account. Very poorly managed and would suggest people to stay away.
  • Too long to withdrawl funds
  • Host give conflicting information
Skycrown Casino
Dear Bekeahbek,

We apologize for the inconvenience you experienced with our casino. We appreciate your feedback as it helps us identify areas for improvement in our services.

We understand that waiting for a withdrawal can be frustrating, and we apologize for any delays you encountered. Our team is committed to ensuring a smooth withdrawal process, and we are actively working to streamline our procedures to provide faster payouts to our players.

We take your comments seriously and are dedicated to enhancing our overall player experience. We value your feedback and would appreciate the opportunity to discuss your specific case further. Please reach out to our customer support team with your account details, and we will investigate the matter promptly.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Hej, jeg indsatte €20 i dette casino og brugte 125% bonus, de har alle de udbydere du har brug for [Hacksaw, Pushgaming, Pragmatic, Relax osv.] siden er meget glat og slots kører meget godt uden serverproblemer. Jeg var i stand til at spille næsten 2 timer her, og til sidst var jeg i stand til at hæve €800. Jeg spurgte support, om de kunne bekræfte min konto, de gjorde det uden problemer. Næsten 6 timer senere var pengene på min konto via øjeblikkelig overførsel. Alt i alt kan jeg sige, at det er et fantastisk casino, og jeg kan ikke forstå de dårlige anmeldelser.
  • Flot design af siden
  • Hurtig sideindlæsning
  • Godt velkomsttilbud med 40x B-indsats
  • Venlig og hurtig support
  • Hurtig udbetaling
Skycrown Casino
Kære AleKing44,

Tak for din positive anmeldelse! Vi er glade for at høre, at du var tilfreds med vores casino og vores tjenester. Vi stræber altid efter at give vores spillere en fornøjelig og smidig spiloplevelse.

Det er rart at høre, at du har nydt godt af vores brede udvalg af udbydere og spil, og at alt gik glat uden serverproblemer. Det er meget vigtigt for os, at vores hjemmeside fungerer godt og tilbyder en uafbrudt spiloplevelse.

Det er meget vigtigt for os, at du hurtigt og nemt kunne hæve dine gevinster. Vi ved, at hurtige udbetalinger er vigtige for vores spillere, og vi gør alt, hvad vi kan for at sikre dette.

Tak, fordi du nævner vores støtte. Vi er stolte af at give vores spillere en venlig og effektiv kundeservice, der er tilgængelig til at besvare alle spørgsmål.

Med venlig hilsen,
SkyCrown Casino Team
• 2 år siden
After making two deposits using UPI it's not let me withdraw money, they are saying use neteller or skrill or bank transfer but when i withdraw no such payment option available, when i say them that there is no such option available at time of withdrawal, they reply that you have to deposit again through these payment options. They self don't know what they are saying, one support executive say you can withdraw now, another say you have to withdraw through Bank transfer, neteller or skrill, another one say that you have to deposit more. So i decided to spend my money within casino and i left it, thia ia an honest real experience so think before you deposit.
  • No positive things in casino
  • Customer support is worst
  • They allow you to deposit through any payment method but you cannot withdraw
  • They just wants to stop you from withdraw your money
  • If you deposit surely you will loose your money even if you win
  • The customer support don't know what they have to say you
Skycrown Casino
Dear shivdan2036,

We apologize for any inconvenience you experienced with our casino. We strive to provide a smooth and enjoyable experience for our players, and we regret that we did not meet your expectations in this case.

We understand your frustration regarding the withdrawal options. Our team constantly works to expand and improve the available withdrawal methods. We apologize if the information provided by our customer support team was inconsistent or confusing. We will address this issue internally to ensure better communication and clarity in the future.

It is important to us that our players have a positive experience, and we regret that you did not feel this way. We take your feedback seriously and will use it to improve our services and address any shortcomings.

If you have any further concerns or questions, please feel free to contact us directly. We appreciate your feedback and thank you for bringing these issues to our attention.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!
  • nothing to write about
  • Very bad casino. Worst customer services. Agents not able to understand problem and lack English language proficiency. I am a so called vip member but have not receieved any good response. I won't recommend this casino to any one joining. I am trying to withdraw funds by mifinity and its not showing in my withdrawal methods while i deposited via this same method. This casino and customer services sucks. Never join!
Skycrown Casino
Dear umar5319,

We apologize for the negative experience you had with our casino and our customer service. We strive to provide excellent support to all our players, regardless of their VIP status, and we regret that we fell short in your case.

We understand your frustration with the withdrawal method not being available for your funds. Our team is continuously working to expand and optimize our payment options to provide a seamless experience for our players.

We appreciate your honest feedback, as it helps us identify areas where we can improve. If you have any further concerns or require assistance with your withdrawal, please reach out to us directly. We value your patronage and will make every effort to address your concerns and enhance your experience.

Best Regards,
SkyCrown Casino Team
• 2 år siden
DO NOT PLAY AT THIS CASINO!!!

After depositing about 10k I finally had a stroke of luck. It continued and I decided to withdraw. Verification was quick but when it comes to withdrawing, they purposely delay. Their website says all withdrawals will be processed in 1 hour, this is absolutely untrue and deceitful. I lost over $40K, which I realise is in my control. Even when I asked to close my account and have the funds processed they delayed.

Don’t play here - I promise you will lose. Even if you win, you will lose. That’s what they want!!! Thankfully I can afford to lose so I’ll take my business elsewhere. There are so many better options out there. Avoid this casino at all costs!
  • Don’t play here. You’ll never see your money again. Guaranteed.
Skycrown Casino
Dear emmamac34,

We apologize for the negative experience you had at our casino. We understand your frustration with the withdrawal process and the perceived delay in processing your funds. We assure you that our aim is to provide a fair and transparent gaming environment for all our players.

While we strive to process withdrawals as quickly as possible, there may be circumstances that can lead to delays, such as additional verification checks or technical issues. We apologize for any inconvenience this may have caused.

If you have any specific concerns or issues that you would like us to address, please contact our customer support team directly. We value your feedback and will do our best to assist you.

Best Regards,
SkyCrown Casino Team
• 2 år siden
This casino doesn't want to pay winnings, I've been trying to get my winnings out for several weeks now, but the casino refuses to accept ID verification, just because I don't have to pay winnings. I do not recommend the casino to anyone, stay away from this casino.
  • They don´'t pay winnngs.
Skycrown Casino
Dear janikoobas,

We apologize for any inconvenience you have experienced regarding your winnings. Our casino takes ID verification seriously to ensure the security and integrity of our platform. We understand the frustration that can arise when there are delays in the verification process.

If you are encountering difficulties with the ID verification, we recommend reaching out to our customer support team for assistance. They will be able to guide you through the process and help resolve any issues you may be facing.

We assure you that we are committed to providing a fair and trustworthy gaming environment for all our players. Your feedback is valuable to us, and we will use it to improve our services and address any concerns.

Thank you for your patience, and we hope to resolve the matter to your satisfaction.

Best Regards,
SkyCrown Casino Team
• 2 år siden
Meget dårligt kasino.

Venligst lad være med at spille på kasinoet, de vil bare have penge, men ikke betale noget ud, de nævnte medarbejdere er ikke rigtige, casinoet snyder spillere for at tjene penge. Jeg ventede 7 dage på min tilbagetrækning, og de kommer altid tilbage med den samme. Tro ikke på et ord, de siger.
Jeg er en spiller fra Schweiz. Tro på enhver kommentar, hvor den er skrevet. Det er virkelig en fidus. Indsæt ingen penge.



  • Kasinoet er ikke godt.
Skycrown Casino
Kære fru 44,

Vi beklager, at du havde en negativ oplevelse med vores platform. Vi vil gerne understrege, at vi værdsætter retfærdighed og gennemsigtighed, og vores mål er at give vores spillere en positiv spiloplevelse.

Vi forstår, at der nogle gange kan være en forsinkelse i udbetalinger, og vi beklager ulejligheden, dette har medført. Vi vil gerne forsikre dig om, at vi behandler alle udbetalinger i henhold til vores vilkår og betingelser og bestræber os på at gøre udbetalingsprocessen så smidig som muligt.

Skulle du have problemer med din fortrydelse, anbefaler vi, at du kontakter vores kundesupport. Vores team står til din rådighed for at afklare eventuelle problemer og hjælpe dig med at løse dem.

Med venlig hilsen,
SkyCrown Casino Team
• 2 år siden
Meget dårligt kasino
indbetal aldrig, fordi du ikke får pengene på kontoen.
chat hjælper ikke, de kopierer altid den samme sætning, vent og vent.
  • Indbetal, men har aldrig set penge
  • chat er virkelig dårlig
Skycrown Casino
Kære Losa994,

Vi beklager oprigtigt, at du har en negativ mening om vores casino og vores service.
Bemærk venligst, at vi ikke kan acceptere betalinger direkte fra spillere, behandlingstiden for din indbetaling afhænger også af betalingsmetoden.

Vi er meget kede af, at du er skuffet over vores supportservice. Vi bestræber os på at yde fremragende kundeservice til tiden.

Vores team står altid til din rådighed. Så hvis du har brug for hjælp, er du velkommen til at kontakte os.

Med venlig hilsen,
SkyCrown Casino Team
• 2 år siden
Terrible experience. Finally won a jackpot and screen froze and could not get back in. Filed complaint which they declined. I feel it is a deceitful site that does not do the right thing and should be avoided. Filed complaints with gaming commission and will continue to elevate . Much better sites out there with integrity
  • Cheated me out of a jackpot win
Skycrown Casino
Dear Vaguanno,

Thank you for your honest review, we value that a lot!

Customer satisfaction is our top priority, and we are truly sorry that you have faced with such situation.

We would like to regain your trust, so, please, be so kind to contact us via live chat or email, and we will do our best to resolve this inconvenience.

We hope for further cooperation and wish you a nice day!

Best regards,
SkyCrown Casino Team
• 3 år siden
Fun website for gambling and playing around. I lose a fair bit but do get some nice wins frequently
  • Gamble from home
  • 1 in a million chance to win the jackpot
Skycrown Casino
Dear CoreyRoberts,

We are happy to hear that you are satisfied while playing in our casino.

Please kindly note that there is no way to influence the outcome of winning since it is a completely automatic process, controlled by a computer program, and primarily determined by luck.

Please feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.

Best regards,
SkyCrown Casino Team
Sikkerhedsindeks

Hvordan har Skycrown Casino opnået sit sikkerhedsindeks?

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for Skycrown Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Sikkerhedsindeks:Over middel7.8/10
Særdeles stort casino, baseret på vores research og estimater
Vi betragter casinoets vilkår og betingelser som en smule unfair
Ikke fundet på relevante blacklister over casinoer
Lav værdi af tilbageholdte gevinster i klagesager set i forhold til casinoets størrelse
Vi har også taget hensyn til en række andre faktorer, der har en neutral indflydelse på casinoets sikkerhedsindeks
Casinoets sikkerhedsindeks er beregnet ud fra vores research og data indsamlet af vores anmelderteam. Læs mere om, hvordan vi udarbejder vores casinoanmeldelser

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Unfair vilkår og betingelser

  • Spillere, der hævder en bonus for meget, risikerer at miste deres gevinster
    T&C kopieret fra casinoets website (på Engelsk):
    Læs mere
  • Spil med lav risiko kan føre til, at gevinster bliver konfiskeret
    T&C kopieret fra casinoets website (på Engelsk):
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  • Opdagelse af nogle væddemålsteknikker, mens du spiller bonusser, kan resultere i konfiskerede gevinster
    T&C kopieret fra casinoets website (på Engelsk):
    Læs mere
  • Spil med lav risiko kan føre til, at gevinster bliver konfiskeret
    T&C kopieret fra casinoets website (på Engelsk):
    Hvorfor vi anser den fremhævede del af reglen for at være unfair
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